DTDC Courier & Cargo — Unprofessional reason for delay in reaching courier to Aurangabad

I had sent a parcel under consignment no.M05763068 from DTDC, Majiwada, Thane to Aurangabad on 7th September and was supposed to reach by 9th as per the promise given by courier person. However, it reached to courier shop on 9th, it was delivered on 11th, by the time receiver had already left. Hence his family did not accept the same. The reason given by courier person "work is going on in office, hence it is delayed". Such an unprofessional service was not expected from DTDC. Hence i would like to get my refund of Rs.300 which was charged to me.

Expecting your looking into the matter and return my money.
Vinayak Kakirde - [protected]