DTDC Courier & Cargo — v58171432 express delivered after 4 days

Address:560017

I had booked courier from bangalore to pune under express delivery, paying more money, because i needed to deliver the item for an urgent business purpose. The booking date on my challan is 31st dec 2019, and it got delivered on 4th of jan 2020 only. I lost a client because of this, and many business opportunities.

After many calls with the local office, finally they agreed to refund partial amount. Not even full amount. Is there no consequence to dtdc if they don't keep their timelines? Very unprofessional and no commitment.
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Delivery address:-
Raféeq Ahmed
No. 13, 17th cross, 1st cross, Byrappa layout, behind Dominic Savio High School, Govindpura, Bangalore- 560045
Contact no. [protected]

I have sent my package 5 days before from cuddalore but it has not reached Chennai still and it does not also show any status on my package, it's so poor and we customers are suffering. I have sent some things for an orphanage, but still it has not still reached . So pathetic and poor courier service
Consignment number : C00479539
I booked a parcel from pondicherry to Delhi on nov-19-2019. more then a month now it is not delivered. consignment number C91964923. customer care people not giving proper answers. i have raised a case with DTDC customer care Case#15678757 even for that no response.

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