[Resolved]  DTDC Courier — Consigment no : B16171096 delivered to unknown address

Address:Bangalore, Karnataka

Hi I send a courier from Bangalore 100 ft road DTDC office to Kolkata on 13th Dec and still it hast reached. I have tried all the options My consigment no is B16171096 On ur website it showing delivered on 18th Dec but i con confirm it hasnt been delivered to the correct address. The person phone number given there is also not correct who has signed off. I would like proof of delivery pls? This item delivery is VERY URGENT PLS i have reached out to DTDC office bangalore and that guy is really not helping . I have been continuously calling him from yesterday and he is yet to give me any status. this is his number - [protected] This courier was send to the below address in Kolkata Gautam Mashi 8/5 Mominpore road Kolkata 700023 PS Ekbalpore WB I tried reaching ur customer support multiple times but simply not able to reach through and amazed to find that in your website customer service section is not working i am really amazed by at your guys service. Pls someone getback to me at[protected]
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Aug 14, 2020
Complaint marked as Resolved 
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Dec 24, 2014
Updated by gaurabhpat88
i got to know further to this that my CN has been changed post shipping to B17855197

It took 7 days to reach item to the person after circling while Kolkata and when it reached the person rejected becz the weight of the item was below 22gm whereas it was above 350gm where it was send from here [ measured in Bangalore 100ft road office ]. These is so idiotic that item weight has reduced when it was under whole time custody of DTDC which is clearly pointing out that something major has gone missing in the box [ no guessing what has happened ]

I would like to file a case against DTDC company and the extremely poor customer service they are offering. I still haven't got any update to this complain and yet to get the returned item back
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