[Resolved]  Dtdc Courier — DTDC Shipment not delivered

Address:

Bangalore, Karnataka

I have not received the shipment from DTDC with AWB Number :B15180944. This was shipped on 21-Nov-2104 from Bangalore and I am supposed to receive it at another location of Bangalore. When I tracked the status on DTDC website I got to know that the shipment was returned due to the reason RECEIVER SHIFTTED. But I would like to inform you that we are in the same address and not shifted. The delivery executive who came to deliver the shipment did not have the courtesy to call us. When I called DTDC offices, I got irresponsible answers. I personally visited DTDC office at Rajajinagar, Bangalore office on 26-Nov-2014. They said shipment is in Chamarajpet Office and I can collect it from there. On 27-Nov-2014 I visited DTDC Chamarajpet Bangalore office and met the regional manager. They said they don't have shipment with them and it is in Madiwala Office. I was promised that they will deliver the shipment on the day at any cost. But 3 days over, no update on my shipment. I am totally frustrated with the officials of the DTDC. No one is taking the responsibility and my shipment is missing.