[Resolved] DTDC Courier — Important package not delivered even after 15 days.

jvsag87

Address:

Bangalore, Karnataka

Myself Jasveen I've couriered a package through DTDC on 13/10/2014 from Bangalore to Ambala Cantt which was supposed to be delivered in 5 days. If I check the status on DTDC website its shown as package delivered on 20.10.2014 to Ambala. But, its not delivered yet to the concerned persons. Also, I've gone to DTDC office and called their customer care many-a-times but have not recieved good response form them regarding my package. Everytime I'm being told that I'll be given information on it but nothing is been told to me. Its already been 15 days and there is no information on my courier. Kindly help me in this issue. Thanks, Jasveen Kaur

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Complaint marked as Resolved

My courier was delivered the next day when I placed the complaint. Due to Diwali they delivered it late this was the lame reason given by the company as I've couriered my stuff 10 days before Diwali.

DTDC Courier & Cargo customer support has been notified about the posted complaint.