Dtdc Courier — Irresponsible Consignment delivery

Address:

Bangalore, Karnataka

As per the tracking site, my consignment B20584654 is delivered in the address on May 16th . I was at home and I havent received them . As per site its delivered to security guard . How can DTDC deliver it to a security or some other personal, without my confirmation ? We give Phone number also in the address, so that the delivery boy can call and confirm. They havent done it . Now the security says, they have not received . DTDC says its delivered . When I speak to office guys and the delivery boy, the response they give is pathetic . I need my consignment to be delivered to me at the earliest . Its very important and crucial.