Dtdc Courier — Items not delivered even after 27th day

Address:

Dakshina Kannada, Karnataka

I had sent items packed in 5 boxes from Mangalore DTDC to Imphal on 4th March'14. I have been trying to escalate this to DTDC but there is no escalation matrix as their customer care numbers are fraud. None is taking responsible for my consignment. Lately, Rajesh from DTDC Mangalore called me and informed that one of the boxes is missing. It was weird that he expected me to be happy when a box is missing. I have decided not to collect my items until they deliver all the boxes. I am prepared to file a case against DTDC, no matter what.