| Address: | Chennai, Tamil Nadu |
Poor and bad service, bad and rude staff horrible experience
My tracking no. X14908138 dispatched on 19 august a rakhi from excitinglives.com for my brother was not delivered till 28th august 2015 and again and again i called the customer care lady named mary sitting at chennai (Nungambakkam) dtdc customer care for help she was very rude and unhelpful and the courier was not delivered to me either and she started shouting on the phone when i called to enquire.
Initally i was told the address provided was incorrect so i gave correct address on 25th august 2015 and on 26th m, 27th and 28th i called numerous number of times to get the courier delivered, i told them as i am working deliver it on ground floor house but it was not delivered and mary started yelling at me for no reason later i took the courier delivery guys number too ([protected]) but he too was very rude and kept yelling at me and disconnecting my call immidietly after picking up my phone. . . Horrible experience i am so stressed because of bad dtdc service i want an action to be taken against mary and courier guy bad experience and bad service other courier services are much better i will never use dtdc ever in my life Was this information helpful? | 
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