Dtdc Courier — non delivery of the goods

Address:

Ernakulam, Kerala

I had booked a parcel from kakkanad, kochi to be delvered to pamela banerjee howrah, west bengal, which consisted of a sari, a blouse and a neck lace. Since I wanted an urgent delivery I booked in dtdc plus which is supposed to delivery in 48 hours. The consignment was booked on the 9th of july V17723692 as the consignment number, charging me Rs 765 . However I am still awaiting the delivery. I am humiliated at not being able to meet the promise of delivering the parcel in the sid date, inspite of paying for the service almost double of normal charges. To add to my misery the tracking site would not open nor would the customer care pick the phone call.I am just lurking out in the dark.