DTDC Courier — Non Delivery Of the Package

Address:

Bareilly, Uttar Pradesh

The order number is B18837968 and it was dispatched from Bangalore to Bareilly on 25the Feb 2015 and reached the concerned city on 28th Feb 2015. Its been 5th Mar already and these guys haven't delivered the package. I don't really understand how much time these guys are going to take to deliver the package in this small city and when i tried calling these guys up their response was that they have no idea about the package and they lost it. When i called them again the next day they said that the package has been dispatched from their warehouse and they have no idea about its whereabouts.