DTDC — Courier Not Delivered and Wrongly updated as delivered on Web- Suspected Fraud

Address:

Chennai, Tamil Nadu

Sir I was send a courier (containing Scalextric Toys set weighting 3Kgs in good packed condition) through DTDC courier with CN no- A32514216 on 26 Aug-2015 from Gujarat (booked at DTDC office - [AF-798] LG-32, Sanghvi Tower - 4, Adajan, SURAT - 395009 GUJARAT). When I asked in the DTDC booking center (Guindy and then Adyar Despatch[protected] they told me that my shipment was delivered on 29 Aug-2015 to some firm called Adaptech in Adyar. The recipient address on it (my Address which is : Dr. Henry, Corner Stone Hall, #39, Besant Avenue, Adyar, Chennai, Tamil Nadu, Pin 600020) and the operator in Guindy told me it was delivered on 29th to a company called adptech in adyar and he gave me his adyar office no.[protected]. But when I asked the Adyar office they said the same that it was delivered on 29th to Adaptech in Adyar. When I asked to whom and what is the recipient name on the consignment booking they said they are checking, took about five minutes and then told me that the consignment is still with them and that they will deliver. The way they were handling showed a fraudulent motive. This is very very Bad for DTDC image. I insisted that if there is any damage to the consignment or if it was opened and fiddled with by them I will not accept it and proceed with a complaint. Iam yet to receive the consignment. They have misguided me and they have wrongly updated the web page with a false status. The staff at adyar office must be taken to task and if they are indulging in Fraud and thievery. They must be taken to task and lawfully dealt with. Please record this complaint and take suitable remedial and punitive action. Iam an advocate and will aggravate this issue if no solution is received soon.