DTDC — courier not delivered in time

Address:

New Delhi, Delhi

My consignment no. V22043129 sent on 25/05/2015 frm Delhi to Hyderabad by premium express service dtdc plus which guarantees next business day delivery in metro cities is still in transit. Inspite of paying a big amount of Rs.230- for a less than 50 gram packet, which was required to be delivered urgently, I have not been provided the services assured at the time of booking by franchisee code 27945501. I hope this matter will be looked into at the earliest & necessary action be taken.