DTDC — Courier not delivered to recipient

Address:

Hyderabad, Andhra Pradesh

Hi, I have sent a package to Georgia State University on 24th July, 2014 and the tracking number is N95479753 . I see the status was last updated on 29th July, 2014 as en-route and Inscan at NEW YORK, NY. It has not been updated after that. Can I know latest status of my package. Should I send another one using a different service. It has been more than two weeks and it still has reached the destination and worse yet its status hasnt changed in over a week.