Dtdc Courier — Not delivering Courier

Address:Shimla, Himachal Pradesh

My courier was dispatched from Delhi to Shimla on 25th August under No. Z61542582 but till on 31st August 2015 not courier delivered. I trying to call to the DTDC Lakkar Bazar Shimla office on the telephon they uselly not picking the call if some pick the call just asked single word hold down and disconnect the call. what to do?
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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