Dtdc Courier — Original package replaced with damaged items

Address:

Rangareddy, Andhra Pradesh, 500072

I have shipped a package with [Brand new HTC one M8 mobile, GRAY color and charger] from PATHANKOT, Punjab on November 21st at 1:30 PM to Hyderabad, Telangana. But the package which was delivered to Hyderabad was misplaced with 2 non-working LAVA phones instead of HTC mobile and charger. Looks like someone opened the original package containing HTC phone weighing 500 gms with 2 dummy LAVA phones weight 430 grams. I have the dummy phones which were delivered instead of new HTC one M8 mobile. This is a real bad incident where we cannot trust the courier service if they actually open the packages and change the stuff inside. I also have an confirmation tracking history email from DTDC office saying that the package which was shipped is 500 gms but when it reached India, it is only 430 gms. Someone might have changed the phones from PATHANKOT-DELHI-INDIA. Could you please file a case against DTDC management and help me in getting my phone?

HTC one M8 GRAY 32GB, VERIZON
SERIAL # [protected]