I have send one small parcel from Amritsar to panvel ( mumbai) having docket no. Z40822415 on 6 jan-2015. But when parcel not delivered i enquired abt it. After my enquiry i received a email from css.[protected]@dtdc.com ( panvel branch) abt my parcel, css.[protected]@dtdc.com send me a burnt pic of my parcel. Which is shown in attachments.
I ask for claim, but till now no claim submitted by panvel branch.
When i contact the Amritsar court road branch, they ask me to give a claim letter. And I do submitted the claim letter at court branch amritsar, when i visit the Amritsar court road branch to know abt my claim status, the madam sit in front office see me and went inside and ask other employee tell me that m not in office.
This is so much rude behavior of the Amritsar branch.
I have genuine claim of Rs 750/-.
But no body bother it.
Very poor service dtdc have.
thanks
Bir inder singh
4715-guru nanak wara, p.o. khalsa college
amritsar-143001
[protected]
[protected]
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