Dtdc Courier — Product Not Delivered Till date

The Wipro Ltd Bangalore had despatched a courier (Important) for my daughter on 24 Nov 2015 vide DTDC Courier No B 27850696. The said courier as per update available on DTDC tracking site is that the said document had reached Bhopal (M.P) DTDC Facility on the 26 Nov 2015 at 10:37AM and Shipment despatched for delivery on 27 Nov at 02:47PM. I had spoken to Mr Rupeesh Lodhi (Mobile No [protected]) on 27 Nov and 28 Nov, however inspite to speaking to him, the said document has not yet been delivered. Request some action should be taken against the DTDC Courier Company. Col Shailesh Gaur Mobile No [protected]