Dtdc Courier — Secure Courier consignment sent to wrong collection office

Address:

Bangalore, Karnataka

Sir,

I had sent a couple of time-sensitive documents from Bangalore to Trivandrum via DTDC on 8th April 2015 (Consignment No. V[protected]. The courier office person in Malleshpalya, Bangalore took Rs. 225 for the package (Secure Courier Rs.50 + Express Delivery Rs. 175). He said the package would be delivered on the morning of 10th April 2015. As of now (10th April 2015, 12.30 pm), the package has not been received at the delivery address. On enquiry, it was found that the package was sent to a different DTDC office in Trivandrum rather than the one closest to the delivery address! As of this moment, the package is not yet delivered and the courier person is supposedly bringing it from the wrong office. It is sad to see a courier company of such reputation as DTDC handle a secure package with utter negligence and abysmal timekeeping. Please take necessary action against this irresponsible action on the part of DTDC.

Thank you,
Jithu Sudhakar
+91-[protected]