DTDC — Deliverer the Damaged product

Address:Saharanpur, Uttar Pradesh

HI, My name is shilpi, i had shipped my product on 21st may from Saharanpur and reaches to customer 1st june in damage condition. Ship Date: 21-May-15 Carrier: DTDC Shipping Service: Air Tracking ID: Z55670904 And your company is not taking responsibility for this. Product cost is 2000 rs. I wants my money back otherwise i have to take stern action against your company and have to go in consumer court.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
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So when would i get the resolution of it and how DTDC would compensate for this.
still not resolved and so irresponsibility from DTDC

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