DTDC India — Product undelivered

Address:Chennai
Website:DTDC.in

Consignment Number - V71397447

I have booked a premium express delivery option with pick up service on 29th October 2020. It was picked on 31st and expected to reach the destination in two days. However, I just faced the surprise of my life saying the DTDC are not clear and sure about the shipment. I have to track down to people every day and ask for status however I faced some unethical situation though I was patient enough to resolve the issue. The package was a gift to my mom worth 50k. Its been two weeks and I face the same response I tried reaching all possible ways including social media platforms but there was no response. So, I would like to proceed legally and let justice serve.
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