I had order a wall clock (11/03/2015) through eBay, which suppose to be delivered in my home adress which i had given the time of order, and i received a call today (18/03/2015)from one Mr.sunil ([protected])dtdc staff stating that the product has arrived in pazhayannur office and you can come and collect.it was a very bad experiance that i have to travel 20km on my duty day to get my product which i expected to be deliver at home, totally unacceptable.never recommended for others.
Santhoshkumar
[protected]
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Now i realise that there is no point of complain further even though i had mention the feedback which i not received my product after paying and nobody even bother to revert on the same, but still end of the day its my money i have to, so if am not getting a replay with in 24 hours further i will take this up to the senior level and all social media.
Santhosh
[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Santhosh
[protected]