DTDC — Packet not delivered, DTDC person said delivered

Address:

Cuttack, Odisha

I have submitted one packet from Banki (Cuttack, Odisha) to Indore (Madhya Pradesh) through DTDC AWB# K72685390 on dated[protected] but the same was not delivered till date as per the person to whom the packet sent by me. On regular basis I am followed up with DTDC persons in Banki office and every time their answer is...it is in transit...will be delivered...we will update you...etc..etc... They are not willing to giving me the correct answer...till date the packet was pending for delivery I think the people of DTDC doing fraud with customers at their end...