[Resolved]  DTDC — Parcel was not delivered and local DTDC called the recipient to collect the parcel in spite of delivering the parcel.

Address:Purba Medinipur, West Bengal

Hi, I have booked a parcel from Gachibowli, Hyderabad to Tamluk, East Medinipur, W.B on 14th August, Consignment Number is H33352818. Today, 16th August parcel has reached to the Tamluk local DTDC office but in spite of delivering that item they have called to the recipient to collect the parcel from the TAMLUK local office. When i called to the Tamluk local office they misbehaved and they totally disagreeing to deliver the parcel in mentioned address and told me the same that recipient should collect parcel from there office. Now nobody will picking the call also!!! It is really very disgusting, is that type of service we can DTDC? Is there any rule that recipient should collect from there office?
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Aug 14, 2020
Complaint marked as Resolved 
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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