DTDC — Refund

Address:

Pune Baner Road

Booked sweet for my son who resides in USA

on 20th Oct 2019 at DTDC Baner branch Pune

After 15days it was delivered on 3rd NOV 21.They gave discount for sending sweets to USA.The Sweets got spoiled as delivery was delayed.When asked for refund DTDC booking branch gave only booking amount Rs 5400 .When asked for refund of Rs 3500 for spoiled sweets they say it is not in their policy.

It is very unfair DTDC give offer for sending sweets on the eve of festival and dont ensure delivery at right time and do not refund amount spent for sweets .