DTDC — Where is Responsibiltiy?????

Address:Hyderabad, Andhra Pradesh

In Hyderabad city the DTDC courier company dont have even a phone connection how shame it is...? actualy they have posted so many number in web page, if we call the certain numbers no body can lift the receivers. I have to receive a parcel from amazone company vide order number: Z28487888, and the company sent a mail regarding this and they mentioned that my parcel will reach me in between 26-30/ Jul/2014.But today 01/08/2014 but still I didnt get my parcel. I tried to contact the concerned authority of DTDC through phone for enquiring my parcel status but "THERE IS NO MAN LIFT THE PHONE" is it funny and very shame to say that a Popular courier company dont have a phone assistance to costumer. Finally I want to know the reason for this negligence towards my parcel. Otherwise I will proceed through Legally.
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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