Easygotrip — Amount debited but air ticket cancelled and not refund

Address:	New Delhi, Delhi
Website:	easygotrip

I had booked air ticket from Kolktat to New Delhi on 31.05.2015 (IRA BISWAS) vide their Booking Reference No.ET60671; Book Date- 05.13.2015; Airline PNR-Rejected Due to Fare Change; Status-Rejected, for the Flight 6E-204, Class-L, leaving 14:30 Rs.5271/- was debited from my account, I received the ticket was not confirmed and rejected due to FARE CHANGE. They are giving the contact no but not peaking up the calls. Therefore I am trying through mail and they reply is like this.

Dear Respected Sir,
Greetings from Easygotrip,
We would like to inform you that your amount is there in your e-wallet which you can utilize for new bookings anytime
To verify please login to your easygotrip user account .
Your login details are as follows :- Your e-mail id :- *********** Your password :- *******
You are requested to change your password in first login

On Fri, Nov 6, 2015 at 12:35 PM, Sisir Biswas wrote:
Dear Sir,

Please Refund (Easygotrip Rejection Refund No C:652) my Air Ticket Amount.

With regards,


Forwarded conversation
Subject: Fw: Easygotrip Rejection Refund No C:652.
[protected]----
Still I am unable to login this sight and booked my new ticket also and I have seen so many complaint against this company are same. It means this company are doing online cheat with the public money. Therefore my request to you please look into the matter and Kindly help me in getting my money back along with interest what ever charged by SBI credit card for this amount which I have been already paid. And I also request to you please take the action against this company immediately to protect the public.

Biswajit Biswas
State Bank of Mysore
Manager
Nehru Place Branch, New Delhi
[protected] biswajit.[protected]@sbm.co.in