Easygotrip — Amount not refunded

Address:

Mumbai City, Maharashtra

Please note that I have tried to take a ticket through ease my trip from mumbai to jaipur traval date 26.12.2014 and status was under process, we have made payment and ticket not fullfilled. we contacted to customer support and they guided that this ticket is cancelled and you will get refund full amount. then I took another ticket by paying another fare as a fresh. Despite my so many reminder and mail correspondence, till date I have not received any refund. please note booking reference no. is ET53169 class go smart date 26.12.2014 from Mumbai to Jaipur, Flight G8-391. I have not cancelled this ticket and this is happened due to you mistake, Why amount is not refunded till now ? Please refund the money as soon as possible, otherwise I will take legal action against you. Mr. Dwarka Prasad Sharma Contect Me on +91 [protected] e-mail : [protected]@yahoo.in