Easygotrip.com — Non-refund of money from travel agent

Address:

Bangalore, Karnataka

Hi, I had booked a spicejet flight(SG - 522) for 29th Dec, 2014 from bangalore to kolkata(PNR: *SC384K *) through this travel agent Easygotrip.com. However, this flight got cancelled and easygotrip promised me a refund within 9 days of cancellation. However its been more than 60 days and refund procedure has not been initiated yet.Whenever i tried contacting them, their phone number does not work and there is no response to my emails.Please help me in getting my money back. Even if there is a delay in refund, i should be notified of the same. The money has been refunded from spicejet to EasyGoTrip, but they are refunding not the same to my a/c. Please see the email chain for details. Thanks Koustav Chatterjee [protected]