[Resolved] EasyMobileRecharge.com — no talk time added to my account | |||||
I made my prepaid recharge of Rs.20.00 on 16.12.2018 to my mob no [protected] & recharge was successful.Unfortunately no talktime was added to my account.On the same time Rs.20.00 was debited from my sbi a/c.I made this complain for several times but no positive response from you.I am requesting you to resolve this unusual problem immediately.Hope this type of problem should not be raised in future & also hope I will get positive response from you for this time. Was this information helpful? | |||||
Jan 21, 2019 Complaint marked as Resolved EasyMobileRecharge.com customer support has been notified about the posted complaint. Verified Support Dec 21, 2018 EasyMobileRecharge.com Customer Care's response Dear Customer, We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues. Your amount was added to your easy wallet for order number 96297798 and you have already used some of that amount for another recharge. Now you have left Rs.118 in your easy wallet. You can use this amount at any time you want to recharge any number. If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com We hope that you will provide us another chance to serve you. Best Regards, Easymobilerecharge.com Customer Care [protected]@easymobilerecharge.com | |||||
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Phone no.[protected] recharged on 14/01/2019 but the recharge got failed and the amount of Rs.446 was deducted from my account.The refund is not receied
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Old Bus Stand, Una, Gujarat, India - 174303