EasyMobileRecharge.com — Order showing processed but no recharge benefits yet | |
Hi. I recharged my BSNL number for 319 INR on 2 dec at 7.35 AM. My order shows processed but I have not received my recharge benefits yet. I have checked at the operator end and they have confirmed the same.It's been 2 days and I have raised this issue under ticket number - 119475. Added to this, I have sent a mail [ subject line - 119475] to [protected]@easymobilerecharge.com on the same day. Until now, the ticket status is open and there is no response to my mail too. All details are shared in the ticket 119475.I am waiting for response since two days. Someone please look into this and refund my money to my bank account. Was this information helpful? | |
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EasyMobileRecharge.com customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Issue resolved. Refund credited to my wallet.
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Old Bus Stand, Una, Gujarat, India - 174303
We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Your money is always safe with us. That’s our promise!
Your recharge was not successful. Your amount has been added to your Easy Wallet. You can use this amount at anytime to recharge any mobile.
Easy Wallet is a convenient facility for placing multiple recharge requests with amount available to you. What’s more, you need not pay the extra internet charges for any of these recharges.
To recharge using Easy Wallet,
1. Log in to your account on www.easymobilerecharge.com
2. Click 'Recharge from Easy Wallet' option on the top right corner of the homepage
If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com
We hope that you will provide us another chance to serve you.
Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com