[Resolved]  EasyMobileRecharge.com — recharge not done but money debited

Address:600056

I tried to recharge for my mobile on easymobilerecharge.com on 23.11.2018. Eventhough that transaction was failure, money was debited from my account. I contacted through mail but no response sofar, as they are not picking up my call on phone.
Customer care service phone numbers are not being picked up and answered properly at all. I am very much dissatisfied with their attitude not to respond to me properly.
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Jan 28, 2019
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2018
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
Complaint comments 

Comments

Sir I have reacharge my mobile no [protected]
But reacharge was not successful and amount will be deducted from my account no [protected] before 8 days but my amount will not refunded

My trnjection failed refund my money bank
deep sain's reply, Jun 8, 2019
My trnjection failed refund my money bank account transfer debit card mobile number refund my pays bank account

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