[Resolved]  EasyMobileRecharge.com — recharge not received

Address:560048
Website:easy mobile recharge

I have recharged for 52 rs through net banking and yet the message tells me that recharge is cancelled but the amount was deducted. Please help me to to get recharged as it has happened twice in this month where the money was deducted but recharge was not done. Please recharge it or refund the money as its not the right policy to take money and not able to accomplish the work done thankyou
([protected]) is the number which has to get recharged
Was this information helpful?
No (0)
Yes (0)
Jan 16, 2019
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2018
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 96063091 . It will be reflect in your bank account within 7-8 working days. Kindly keep in touch with your bank for refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
Complaint comments 

Comments

I will trying to recharge my phone so recharge was not successful and money will deducted how mg money will bach anx i will rechargs as a guest there is no wallet so sir what i will do

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EasyMobileRecharge.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    160
    Pending
    2
    Resolved
    92
    EasyMobileRecharge.com Address
    Old Bus Stand, Una, Gujarat, India - 174303
    View all EasyMobileRecharge.com contact information