eBay — Getting wrong information

Address:

Belgaum, Karnataka, 591311

Sir,
Maine ebay pe 1/4/16 ko oneplus two mobile ka backcover tempered glass order ebay pe diya tha (Paisaypay id [protected]) ebay pe (Premium ultra transparent back case cover tpu oneplus two 1+2 tempered glass) offer de raha tha. Par jab aaj 9/4 ko delivery hua to maine open kar k dekha to backcover or ek hi glass tha to maine ebay customers care se contact kiya to unhone pehale check kar ke ha 2 milege kaha aur seller se ek baar baat kar lo kaha aur unka number diya (Girish soni [protected]) to maine seller se contact kiya unhone bataya ki 1+2 modal no hai maine kaha oneplus two world mai to clearly meson hai fir number main q likaha hai to unke paas kai javab nahi tha to maine firse ebay customers care pe call kiya lekin isbar unhone seller ka hi side liya aur meri baat nahi suni. To maine online claim kiya (Claim id[protected] hai to meri aapse request hai meri problem solve kare

Thank you
Bhavesh patel
[protected]