Ebay.in — False advertisement, different brand advertised and different sold and item faulty

Address:400612
Website:www.ebay.in

I orders a power ace OTG cable as It seemed to be a good quality one as per revioew from lot of website. After waiting for so long for the product it turned out to be sucah a cheap cable of a different brand then what i ordered. And it does not work. on my Samsung Galaxy On5 I used my friends cable and OTG works. with this cable nothing happens. Its completely dead. Need my money back. Buying on ebay is such a bad experience. Done with Ebay.
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PaisaPay ID : [protected]
Claim ID : 1731525

Just got call regarding refund complaint I filled with Ebay.in I got a different product the what was mnetioned on the site and it also doesnot work. Person who called stated that I need to go to service center and ask them to write a letter that its not the same brand. Although in picture any one can see its not the same product. So lame guarantee. They say as per paisa pay u are covered. But they have sucha a lame policy. FOr a product costing me around Rupees 100 they want me to spend 4 hours by going to a serice center 60 kms away and get a letter. That is just a trick to get money from people. I dont care if I dont get money but i will make sure that consumers know about this so sellers on ebay cant fraud other people. New pic I have attached shows the comparison between the 2 products.

Comparison of the product advertised and what was sold

Dear moizali.taj,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

"

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