[Resolved]  Ebay.in — listing product with attractive discount without having stock & blocking money for the purpose of cheating

Website:eBay

On 16.08.17, i purchased oneplus 5 mobile (Item no.[protected] from global traders, delhi, through ebay with full payment (More than rs 30, 028/-) after applying certain discount coupon. But the seller failed to deliver citing 'out of stock' & in the process, my entire money was blocked for 2 weeks. Surprisingly ebay is mischievously showing the item in their site as sold to me, which is visible to public.

After the above incident, the above seller has again listed the same mobile on ebay with attractive rate for luring customers. When attempting to buy with discount coupons this time, the item is again showing many discounts as valid, e. G. 'back2backk', 'ebayhdfc09' etc. I am sure, once the unsuspecting gullible customers will purchase the newly listed item from this seller, again the delivery will not be made & money will be blocked. This way, there will be unauthorizedly earned money with seller/ebay at any point of time to carry on their business. It appears that it is being done by design. This is sheer cheating. It is shocking that a reputed site like ebay is indulging in this practice & is not taking action against the seller!!!
Apart from the above, on 15.08.17 while attempting to purchase another item from the same seller, rs. 32, 400/- was deducted, but complete purchase transaction was not through.in that case also, although the money was paid back, it took substantial time for the refund.
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2017
eBay.in Customer Care's response
Dear mazumderfi,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information