[Resolved] Ebay.in — Received a defective Sony Xperia Z2 Mobile | |||
Dear Sir, I received Sony Xperia Z2 which has come with a defect of which description is as under. Whenever We try to capture video in 4K its not recording for more than 30-40 Seconds. Immediately closes that function with a message - Temp is getting high, camera will shut down when its too hot. Do you want to close it now. After this note whenever we checked handset, we found it hot, which is not normal. It seems that neither e-bay nor seller is bothered about my defective handset. Its more than 7 days, when I complained about the defective piece delivery, no one has yet turned-up to solve my problem. Only they called me once from their side, gave me technicians no. and every time when I asked for solution, he suggested me to update software which I had done twice. And for the last two days he is not receiving my calls too. My request is that I don't want to continue it more. Please refund me my amount and take back this mobile phone as per your refund policy. Kshitij Verma [protected] [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. | |||
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