Ebay.in — Refund not approved

Address:	New Delhi, Delhi, 110001
Website:	Ebay.in

I made a purchase from ebay.in on 06/06/2016 of rs. 4150 (debi card payment - 3859.50 + coupon 290.50) for wd elements portable 1tb usb 3.0 external hard drive, item no.[protected], seller - tellambitious. paisapay id - [protected], claim id - 2065373 it was delivered on 11/06/2016. the hard drive was defective and for this i raised a complaint and they gives me a claim id - 2065373, for this they arranged reverse pickup on mon, 27-june-2016 at 15:00 pm via fedex, but the courier service not came fo pickup. and then they called me on 28/06/2016 at 14:01, and ask for reship from my side and i reship the same on 29/06/2016 through indian post (speed post) tracking id was ew[protected]in and it was delivered on 01/07/2016. and then ebay called me again and told me the seller had not receive the same and now asking for drs letter and shipping declaration on 10/07/2016. for this purpose i visited post office on 13/07/2016 and ask for proof of delivery and drs letter, post office manager told me that it will take minimum 7 working days of time. i also tried to contact the seller to confirm whether he receive the reshipment or not but he didn't reply. the address of seller - aashish ahuja address:-78/4, janpath, connaught place new delhi, india 110001 mobile no:-[protected], address was provided me by ebay.in. kindly help me as soon as possible