[Resolved] eBay India — Defective samsung car charger

Ajju16

from Lonavla, Maharashtra

Address:	410210
Website:	e bay.in

I had purchased a so called original samsung car charger from e bay india on 26th june 2016 and since then i am complaining to the seller and e bay that this seems to be a duplicate charger but the seller (Royal star - mail id zaibanaz. [protected]@gmail.com) responded that this is an original one and u can use it. Now that the charger is not working the seller is denyuing for a replacement and the e bay team says that they cannot do anything. This is absolute fraud. Please help me to resolve this. My mail id is ajay. [protected]@gmail.com and my number is [protected]

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May 11, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Aug 30, 2016

Updated by Ajju16 The seller mobile no. is [protected] and is not picking up the phone neither responding to mails.How can such a big company like e bay have these kinds of sellers attached to them and how can e bay shed off their hands on this???

Verified Support

Sep 02, 2016

eBay.in Customer Care's response Dear Ajju16,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Sep 09, 2016

Updated by Ajju16 Still awaiting the update from you...

Sep 09, 2016

Updated by Ajju16 the item id is[protected]

Sep 09, 2016

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