eBay — Not providing the item, purchased online

Tarique Bilal

from Moga, Punjab

Address:	Mumbai City, Maharashtra, 400063
Website:	www.ebay.in

Respected Sir/Madam

I ordered an item (sandisk MMC 32gb) online from ebay.in on 18th of April and I did not get my product yet. When I went throughout the website, I found that ebay.in is trapping their customer in many ways. So I think that I have been trapped.
Now, they are not providing me the product but approved Refund without my consent. They have sent me a mail of 'approval of my refund request' but I have not made any request for refund.

I want you to take action against them. I am seeking response from your end.
Thanks.

Shipping details are given below

Courier Name: FIRST FLIGHT
Airway Bill Number: M991Z2904051
Remarks: Delivered in 7-9 days

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Comments

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Tarique Bilal,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Mohisn77

from Mumbai, Maharashtra

The product i received is not good.
after charging 100% the battery comes in 20% within 5 min and the wifi router is in my living room when i come to bed room connection lost from the mobile.
I have paid the money but i have not used the product
Please look in to the matter
Thankyou
Mohsin Abbas
[protected]

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Mohsin Abbas(Mohisn77),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay