Ebay.in — Gift worth 19000/- not given

Address:

Panchkula, Haryana

I made a purchase with Ebay.In between 12th-14th march Which made me eligible to participate in their SPIN THE WHEEL CONTEST in which i won a Motorola G smartphone and transcend 1tb hard disk but instead i was given coupons worth 200-500. After enquiring The customer care i was told to wait and wait but not was told that I won the Gift. I took a screenshot of the spin the contest which i have attached amd sent them the same. still after inquiring several Times they Made different excuse each time and now they have ultimately Told me i wont be getting those gifts. i have been harassed many times by their customer care staff. I have even tried talking with senior staff on customer care but they keep making excuses that we are investigatIng the matter and i was not given the gift as denied by them later.