Ebay.in — Samsung galaxy s6 edge fraud listing - 1 year manufacturer warranty phone for Rs 29,999

Address:	Dehradun, Uttarakhand, 248001
Website:	ebay.in

I ordered a galaxy s6 edge phone from a Parul Mehta. Seller claiimed to be in Bangalore. I have ordered a phone and when the courier boy came for delivery, its just an envelop. I that time, I didn't receive that envelop. I raised a claim on 5 May 2016. Ebay even for such fraud lisings where Rs 28, 499 is involved seems to want to take forever to resolve it. Not only that i found that the seller had registered on ebay on that day only. Later absolutely the same listing appeared on ebay but with a different name, again from Bangalore. Whenever I call ebay support they promise to get back within 48 hours. So far it is 15 days since i raised the claim and no get back from ebay. Wonder what the ebay understanding of 24/48 hours is.
It is very worrying that ebay allows listings of this sort and then seems little interested in curbing these.
I was also trying to contact the seller, but no one is picking the call.

I had paid Rs. 28, 499.00 which is not a small amount. I feel like cheated on me.

You can try to contact the seller from your end (details attached)

So, I request you to please look after in this issue on urgent basis to solve my issue and refund my money.

Call Me on my no. [protected], [protected].

Order Details:-
Item No.[protected]
PaisaPay ID [protected]
Courier name: PROFESSIONAL COURIER
Airway bill number: BLR[protected]

Seller Contact Details:-
Name - Parul Shah
Tel - [protected]
email - parul.shah.[protected]@gmail.com


Thanks & Regards:
Om Prakash
[protected]