The Professional Couriers Customer Care
The Professional Couriers India
Customer satisfaction rating: 1%
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COMPLAINTS

The Professional Couriers Customer Care

The Professional Couriers India

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Address
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts



Additional info
Regional Offices
Ahmedabad

F-10, New Madhupura Market Near Police Commissioner Office Ahmedabad - 380 004
+91 79 2562 7290, +91 792563 2147, +91 792563 2148

Bangalore
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross, Malleswaram, Bangalore - 560 055
Customer Care: +91 80 2223 0457, +91 802223 0459, +91 802224 7957
Business Enquiries: +91 80 2356 1528
Mob: +91 98 4442 4905
Fax: +91 80 2346 2272, +91 80 2211 0649

Bhubaneshwar
7-A, Station Square, Kharvel Nagar, Bhubaneshwar - 751 001
Mob: +91 98 5309 0002, +91 75 0499 4446

Bhopal
Plot No.39D, Mangalam Tower, Behind Hotel GK Palace, M.P. Nagar, Zone - II, Bhopal - 462 011
Tel: +91 07 5391 8811, +91 07 5257 5396
Mob: +91 88 8991 5303

Chandigarh
Ground Floor, Coal Depot Complex, Sector 22-C, Chandigarh - 160 001
Tel: +91 17 2502 4560, +91 17 2657 0738
Mob: +91 92 1633 5601

Chennai
#17, Cathedral Garden Road, Nungambakkam, Chennai - 600034
Customer Care: +91 44 6620 2200
Fax: +91 44 6620 2100
General Enquiries/Operations: +91 44 6620 2020
Business Enquiries: +91 44 4555 3200
Fax: +91 44 2855 4241

Cochin South
33/1695D, Vivekananda Road, Vennala, Cochin - 682028
Customer Care: +91 48 4412 7512
Mob: +91 90 2063 2527, +91 90 2063 2525
Operations: +91 48 4235 6824, +91 48 4235 6706
Business Enquiries: +91 93 8862 0043

Cochin North
34/2275A, Cherukomarath Road, Mamangalam, Palarivattom, Cochin - 682 025
Customer Care: +91 48 4253 5125, +91 48 4253 5126
Mob: +91 93 8862 0029
Operations: +91 48 4239 3124, +91 48 4239 0899, +91 48 4239 0669
Business Enquiries: +91 93 8862 0039

Gauwhati
Lehajan Lane, Opp Preronaa's Volvo Point, Opp Hotel East India, Ulubari, Gauwahati - 781 007
Tel: +91 82 5484 0077

Gurgaon
Mata Road, Near Utsav Garden Gurgaon - 122 001
Tel: +91 12 4646 5203, +91 12 4646 5204, +91 12 4646 5205

Hyderabad
501, 5Th Foor Jade Arcade, Opp. Hotel Paradise M.G. Road, Secunderabad - 500 003
Tel: +91 40 2781 3344
Fax: +91 40 2781 3344

Indore
LG Floor, Aditya Enclave, C-1, HIG Square, Near LIG Square, Opp. Andhra Bank
Tel: +91 73 1404 4194, +91 73 1428 6841, +91 73 1428 68442
Mob: +91 88 8999 5765, +91 88 8999 5764

Jaipur
G-1, Roshan Tower, Gopinath Marg,Purohit Ji Ka Bagh, Jaipur - 302 001
Tel: +91 14 1402 0806, +91 14 1402 0807, +91 14 1402 0808, +91 14 1402 0809

Kolkata
5th Floor, RTC House, No:4, Dr. Suresh Sarkar Road, Kolkata - 700 014
+91 33 2284 0059, +91 33 2284 0069, +91 93 3085 8586, +91 93 3107 0059, +91 93 3083 7231

Lucknow
#33, Cantonment Road, M.No. 118/89/2/5 Behind, Bank of Baroda, Near Odeon Cinema, Lucknow - 226 001
+91 52 2305 0380, +91 52 2406 0729, +91 93 0702 3993

Mumbai (Western region)
Western Region, Ground Floor, Diamond Apartments, New Link Road, Oshiwara, Jogeshwari (W), Mumbai - 400 102
Tel: +91 22 2837 2267, +91 22 2837 2274, +91 22 2634 8397, +91 22 2634 8399, +91 22 2639 3331, +91 222639 3332
Fax: +91 22 2634 8402

Mumbai (Central Region)
Bombay (Central Region) 301, Monarch Plaza Plot No.56, 3rd Floor Sector - 11, CBD Belapur, Navi Mumbai - 400 614
Tel: +91 22 2756 2255, +91 22 2756 2256, +91 22 2756 2257, +91 22 2756 6241, +91 22 2756 6243
Fax: +91 22 2757 4590

New Delhi
A-65, Naraina Industrial Area,Opp. PVR Cinema, New Delhi – 110 028
Tel (Inbound): +91 11 4949 0200
Tel (Outbound): +91 11 4572 3333
Fax: +91 11 4572 3344

Patna
#G/13, Chandivyapar Bhawan, Exhibition Road, Patna - 800 001
Tel: +91 61 2250 0585, +91 61 2658 4239
Mob: +91 93 3473 5596, +91 93 8674 4423, +91 97 9814 1132

Raipur
Opp. City Blood Bank, Vivekananda Ashram, 1st Floor, Amapara G.E. Road, Raipur - 492 001
Tel: +91 77 1402 0581
Mob: +91 75 0933 3396

Ranchi
Sen Villa, 445 PP Comound, Opp. Roy Color Lab, Ranchi - 492 001
Tel: +91 65 1657 0815, +91 65 1756 0816
Mob: +91 92 0448 1685

Business Associates - International
Colombo
No. 26B, 2nd Floor, Retreet Road, Colombo, Sri Lanka
Tel: +94 112 727 799, +91 113 443 944, +94 773 158 643

Dhaka
House #9, (Gr Fl), Road # 15, Nikunja - 2, Khilkhet, Dhaka
Tel: +88 028 954 780
Mob: +88 01 782 436 688

Doha
No-226 Post Box # 5539, Opp Cinema Mall - 4, Near Grand Mall, Sanaya Industrial Area, Doha, Qatar
Tel: +974 44 983 444, +974 44 418 848
Mob: +974 74 78 17 17
Hotline: +974 33 22 96 22

Dubai
113, 1st Floor, Al Garhoud Star, Al Garhoud, Off. Airport Road, Dubai - UAE
Tel: +971 4251 7792, +971 4294 6204
Mob: +971 5045 61844
Fax: + 971 4294 6205

Hong Kong
Unit C, 6/F, Fast Industrial Building, 658, Castle Peak Road, Lal Chl Kok, Kowloon, Hong Kong
Hotline: +852 3726 0000
Fax: +852 2745 6077

Kathmandu
Tinkune, Kathmandu, Nepal
Tel: +977 1411 1793, +977 1411 1660

Kuwait
Head Office & Farwaniya
Easa Al Yousifi & Sons Complex, 6th Floor, Best Showroom, Behind Farwaniya Police Station, Farwaniya, Kuwait
+965 2475 8283, +965 2239 8203, +965 9722 8624, +965 9725 1236

Jleeb Branch
Abdul Rahman Complex, Office No 62 & 63, Mezanine Floor, Jleeb Al Shuyoukh, Kuwait
+965 2475 8283, +965 9722 8624, +965 9725 1236, +965 9961 8475

Singapore
No. 15 Veerasamy Road, Singapore - 207323
+65 6291 0900

United States Of America
161-15 Rockaway Blvd, Suite # 107, Jamaica, NY-11434
Tel: +1 718 723 0014, +1 718 723 0015
Fax: +1 718 723 0018

View More Information...

Customer satisfaction rating
1%
Complaints
601
Responses
1
Resolved
3
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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The Professional Couriers Customer Care related pictures (80)

The Professional Couriers Complaints & Reviews

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The Professional Couriers — Haven't received the courier yet saying delivered

 Priyanka kalamraju on May 30, 2016
My courier id : 56999492.
My uncle mr. Rajani kanth posted medicines worth of 1500 to me via professional courier services.
I haven't received the courier. But the status is showing medicines are delivered to me on 25th may 2016.
I called professional customer care center, they are not responding properly. Mistreating the customers. They just ignoring my calls. I nearly called 7 times. They not even responding to my complaint.

I need to know the status of the courier....
Complaint comments  Read comments Complaint category Other

The Professional Couriers — My courier is stolen or lost due to the carelessness of courier company and its employees

 Abinaya D on May 24, 2016
DPM348243 From Dharapuram to Marathalli Bangalore

My family has sent a courier from Tamilnadu to bangalore on 11th may 2016, The consignment was delivered to a wrong address by the courier boy, Though i have provided my company address, he has delivered to some other company.First place it was courier guys mistake who does not even know where he is delivering which courier. instead of Yodlee infotech in prestige tech park, Marathalli, He delivered it to Praxair in Prestige tech park.And these courier company people have no track of where the courier is delivered to and they are showing...
Complaint comments  Read comments Complaint category Mobile Handsets

The Professional Couriers — Courier not delivered, imp document lost, no professionalism and behavioural

 papoo82 on May 24, 2016
Hi,

I have couriered my personal imp documents through professional courier on 09/05/2016 consignment no HYD55296580
after few days I have tracked the courier and got yo know the parcel is not delivered in destination. It returned to hyd.
When I call to hyd professional courier office they are not given any reason why its not delivered to the destinated place.
Now below all the numbers are not
Responding my call. I am going to share all numbers.
9703219660
04023817523
04027813344...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — Money theft

 PANDI YARAJ on May 24, 2016
Dear Sir/Madam

i Have send Rs.1000/- in via your courier Service. it's send from Srivilliputtur to Salem Junction Area. But this courier cover has opened and the Amount 1000/- is Theft. So i have request to you for find the mistake on theft area. Please HELP TO MY Amount 1000 RUPEES Refund my Hand. Courier Booking Number is SVP 446817 .

Thanks And Regards,
M.Pandiyaraj
Ph:7845684443...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Consignment not yet delivered after misroute

 jeetendrak.pandey on May 23, 2016
Hello team,

I have couriered on 16th may 2016 and till date it is not delivered to destination. Even they have misrouted to my consignment.

Folloiwng are the details:

Status enquiry made on may 23, 2016 at 14:25:10
Consignment details
Way no. Kur208480382 view ref./folio no click here to view reference no.
Origin mumbai-kurla destination faridabad
Delivery details
Receiver relationship/designation
Signature/stamp contact no.
Date wednesday, may 18, 2016 drs no dfbd18516 view
Time
Status...
Complaint comments  Read comments Complaint category Products & Services

The Professional Couriers — Complaining about my courier MOL 531783

 punithapk on May 19, 2016
Please provide the status of mol531783 dispatched from mudhol to virajpet.
Status show up as dispatched to virajpet but here at virajpet office they claim that they did not receive. So where is my parcel? When usually it takes 1 day does ur service take 4-5 days to dispatch from banglore to virajpet?

I need my parcel on provided address

Kindly take action and dispatch to me asap.

Waiting for your response...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

The Professional Couriers — Non delivery of documents

 kkunnikrishnan on May 13, 2016
Professional couriers are not delivering the documents at the address mentioned on the envelope. This is happened several times with me. Whenever there is a documents coming in my names (in this case, sent by ICICI Bank) they just calling from their office, which is more than 6 KM away from house, & asked me to come & collect the documents from their office as they don't have service. If they dont have the service then why they accept the packet from the customers? Why should I travel from my house, which is 12 KM up & down? Professional Couriers are not doing the services in a professional way.
Complaint comments  Read comments Complaint category Banks

The Professional Couriers — Courier (consignment no. blr215150644) not delivered and status shows as delivered at acknowledged

 Dhanshree Srivastava on May 11, 2016
Dear Sir,
I had sent some urgent, extremely important and highly confidential stuff from Bangalore to Noida through professional courier via consignment no.Consignment No. BLR215150644 on 7th May, 2016 and i was told that the same will be delivered by 9th May, 2016 to Noida on the given address to the recipient. Considering the urgency and importance of the stuff i had chosen and trusted professional courier. Than I was egarly checking on the delivery status of my courier as it was extremely important. Then to my surprise i found out on 10th May, 2016 that the status of the courier shows...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

The Professional Couriers — Non delivery of letter

 Suresh Chandran Chandrasekharan Nair on May 10, 2016
Sir, my name is lekha. L, kollam (Mob-9447185015) had given a courier addressed to the secretary, the paravoor regional co-op bank, paravoor, kollam, kerala from your branch office at kadappakkada, kollam (Phone-0474 2765876) on 06-05-2016 vide docket no-klm1048780. The courier contains an important document in connection with the said bank. Unfortunately the courier is not delivered to the concerned addressee till this time. The distance of the two places are only 20 kilometers maximum. It is a very irresponsible thing from your concerned staff. I need a proper explanation and the reason for the...
Complaint comments  Read comments [2]Complaint category Tax Services

The Professional Couriers — Damage to household goods due to careless and extremely poor quality packing and handling

 bishnu101 on May 8, 2016
Sir this is to bring to notice of all wishing to transport goods .
My son going abroad had transported his household goods Anurag (Citi bank) from Bombay to Bangalore.
To our horror we found
* Most of Crockery and glass ware, decoration pieces broken.
* Compact computer 17 inch screen beyond repairs.
* Refrigerator damaged.
* Costly Clothes packed as bundles are now with wrinkles beyond put on regular shape.
* New cupboard costing 40K damaged beyond repairs.

To make matters worst the local office in Bangalore did not accept...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

The Professional Couriers — Please let us know the status of the consignment booked from mumbai to chennai docket no. Vpl508968744 dt.4.5.16

 desen on May 7, 2016
Please let us know the status of the consignment booked from mumbai to chennai docket no. Vpl508968744 dt.4.5.16
Thanks & regards
Shanthi
09840605465
Adhithya enterprises
11/2a, gandhi street
Postal audit colony
Saligramam
Chennai 600 093
+91 9840605465
Channel partners:
Prama instruments - gas chromatography accessories, gas generators and labwashers
Septech marketing - flash chromatography and microwave synthesisers...
Complaint comments  Read comments Complaint category Products & Services

The Professional Couriers — Courier has not received and customer care is not aware the location

 abhijeet phatak on May 6, 2016
My friend has sent one courier to me from kumli. he couriered on 17 April 2016 and it is not delivered to me. after calling them multiple time they are not able to locate the package and they are giving me various contact nos. to track the package. As it was almost 21 days so i want to launch a compliant against them to deliver the package or provide me the package cost which is 2200 Rs.
the records at website is shown below.

Date/Time From TPC Station
Apr 20 2016 16:48:15 Bhopal Despatched to Indore
Apr 20 2016 12:01:01 Chennai Received at Bhopal
Apr...
Complaint comments  Read comments [1]Complaint category Other

The Professional Courier — Internet service

 akambaraswaran on Apr 26, 2016
Please don't provide internet service for my number 9884623609...
Complaint comments  Read comments Complaint category Internet Services

The Professional Couriers — Did not received the package.

 chikaq7 on Apr 26, 2016
I suppose to receive the PIN of the credit card, which I haven't got after 2 attempts. I had tried to contact their customer care no: which is always "Not in use", even mailed their customer care mail id's (I had 8 mails, out of which I got the reply for 2, that too was some random answers and then they stopped replying. Really pathetic service. Now I had requested my bank not to send the PIN by the courier, at least for me. Let's wait till....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — No customer number &

 udai_1987 on Apr 25, 2016
I was suppose to get courier from bangalore to pune. I have consignee number when i track it says it is in hinjewadi were i stay but its almost 3 days till now it has not delivered.
I checked to contact to customer care it says as invalid (I tried, my friend tried but no use(Manager:ranjith pillai, phone : 020-65304467, mobile : 9225602660/9225602663)
So we found a link on site to "raise a complaint" after filling there also end of that it says error since 2 days i am trying same result.
What kind of customer support they provide.Cant even dial a proper number nor i cant...
Complaint comments  Read comments Complaint category Products & Services

The Professional Couriers — Re: non delivery despite being assured

 Vizen on Apr 25, 2016
Respected sir/madam,

This is to inform you that i am badly affected by your service. The details go like this: consignment no- vsp 5120968, dated 22/04/2016.
I sent an envelope to payakraopeta, andhrapradesh. It's only 100 kms from visakhapatnam. At your front office they assured me about it's delivery within next day, i.E on 23/04/2016. But upon tracking it on 25/04/2016 it shows it is transit to vijayawada.
How can it be? Response from you is very rude and irresponsible. It was very very urgent for to be reached within 25/04/2016.
But it is still in se other...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Professional Couriers — Parcel not delivered

 Madhan G on Apr 20, 2016
I have never seen the parcel service is so worst like professional couriers. We have booked one parcel 1 week back in villapuram, madurai to bangalore. But no one has contacted me even we have given clear address and contact number. If we try to contact them or trace the booking they will not help you out to deliver the parcel. Simply Waste of time and money. Never ever prefer professional courier....
Complaint comments  Read comments [1]Complaint category Utility Services

The Professional Couriers — Items missing from package

 pawanjudge on Apr 9, 2016
I couriered one package on 26th march 2016 through the professional couriers service. When i gave the package to courier agent, it consisted of 3 items (1 pair of shoes & 2 dresses), but only 1 item was delivered to recipient, 2 items (2 dresses) are missing from package. I contacted the professional couriers service on customer care number, they asked me to send an email regarding the issue. I sent the email to the email id provided by them, but even after repeated reminders, i have got no response from them. Please offer me solution as i am not getting any response from them.

Below...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Cargo not delivered in 4 months and hr/tpc/ho playing mail forwarding game.

 mrinmoy1000 on Apr 9, 2016
Capital first has dispatched a cargo containing capital first card (Easy buy card) on november 25, 2015 from professional courier under pod no nda1536633 from noida & designated to kolkata.

After 1 month i contacted kolkata customer care of professional courier, they told that, they haven't received the cargo.

Then i mailed ho@tpcindia.com on 28th february 2016. Since then they formed a mail chain among
Ho@tpcglobe.com,
Nda@tpcglobe.Co.In,
Mohsin noida
Unnikrishnan kadamat

Unnikrishnan kadamat is head of kolkata regional.After...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Non delivery of package to customer or return to sender

 ostwalarun on Apr 7, 2016
Sent package on 09-03-2016 through The Professional Couriers(TPC), Sultanpet branch. Parcel never did reach the customer even after 2 weeks. On enquiry(+919844306737) they said the service is not viable & that my money & parcel will be returned. They have previously delivered packages on that address though. After repeatedly calling him, he kept saying he will check the status & call back. No calls at all. So I decided to email them. After 1 reply there has been no action at all. the call centre took a complaint but no action was taken. Again mailed, called them, absolutely no response. Besides...
Complaint comments  Read comments Complaint category Other

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