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The Professional Couriers Customer Care

The Professional Couriers India

No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts

Phone:+91 22 2781 3309
Fax:+91 22 2757 4590
Regional Offices

Ahmedabad:

F-10, New Madhupura Market Near Police Commissioner Office AHAMEDBAD - 380 004.
Ph: (079) 25627290, 25632147, 25632148
E-mail : amdgj@tpcindia.com, amdro@tpcglobe.co.in

Bangalore:
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross,
Malleswaram, BANGALORE - 560 055.
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The Professional Couriers Complaints & Reviews

The Professional Couriers - Consignment not yet delivered

User
 Muthamilan.A on Dec 15, 2014
we Life Line Clinical Lab, Hosur - 635109.Tamilnadu, Sending Medical Laboratory specimens through " The Professional Couriers" regularly for the past 15years. Regret to bring to your notice that the consignment(Specimen of Hysterectomy patient's uterus for hysto-pathological examination) sent on 07/12/2014, have not yet delivered. This had been complained to the Local Office Verbally on Saturday that is 13/12/2014 itself. The Consignment has not yet traced out. At the same time your Local office bearers does not respond properly. Our Client(Patient of us) has warned us that they will go to...
Complaint comments Read comments Complaint category Hospitals

Professional Couriers - Delivery Issue

User
 Akhil004 on Dec 10, 2014
My College has send me a document through professional courier from nagercoil to kottarakara. On monday (08-12-2014) I have got a call from professional couriers kottarakara that the package is available and I have to collect it directly from the office and they don't have home delivery in my area. When I enquired about this matter in the regional office of Professional couriers they said kottarakara branch has home delivery services in limited areas, but they said they don't know which are the areas. then they gave me a number. I called in that number told him the same complaint, he gave me a mail...
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - Worst Courier STill on transit for two months

User
 Smruti Ranjan Behera on Dec 5, 2014
I have sent a courier on Oct 20 2014 from Bhopal to Bhubaneswar. But the shipment is still on transit from DElhi to BBS for about 2 months and it is still on transit as you can see it here tpcindia.com/tracking.aspx?id=BHO366236 They have actually stolen and not interested in taking responsibility about it. What courier company does that. When the regional office in Bhubaneswar was contacted they said to contact Bhopal and Bhopal is contacted they said to contact Bhubaneswar. What type of game. Nobody has a clue about anything. The staff are simply dumb and uneducated people. companies...
Complaint comments Read comments Complaint category Movement & Delivery

The Professional Couriers - NON DELIVERY

User
 r thiagarjan on Dec 4, 2014
I booked one medicine parcel on 25/11/2014 from Thanjvur to Banglaore, Till date (04/12/2014) they have not properly tell about the state of the parcel, After made many calls, today they said the parcel returned with non locating the mail address, I need judicial remedy for this type of non response with our cost....
Complaint comments Read comments Complaint category Other

Professional Couriers - LATE DELIVERY AND POOR SERVICE/RESPONSE

User
 Sridhar Narayanan Iyer on Nov 29, 2014
I had sent a letter by courier from Kolhapur to Dombivili on 6/11/14 by Professional Courier vide KHR896017. This courier was delayed beyond reason and finally on 13/11 - I personally went to the Courier office in Thakurli and took delivery of the letter and gave it to the recipient. Why it takes 7 days for a courier to reach from Kolhapur to Dombivili sans logic and Courier company has not given any reason for this delay. I have sent them a written complaint by email on 14/11 and despite several reminders have not recd. any information in the last 15 days. Want to take legal action against the...
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - Parcel Opened and items were stolen

User
 Chhavi Nath Dubey on Nov 11, 2014
My Docket no LKO503835776 has been opened and material inside that was put into a sack ( gods knows where the bag went) and delivered to me and also many items are missing. I tried your customer care but its not working. The parcel was booked for air delivery on dt-29/oct/14 and delivered to me on 11/11/14....
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - Very poor service

User
 Ramesh Senguttuvan on Nov 8, 2014
Hi, MAA523646431 has been booked on Nov 5, 2014 at Chennai and it reaches the Bangalore Marathahalli on Nov 6. After 2 days also it's not delivered and when contact to Marathahalli deleiver center they said it'll be delivered on Monday else come and collect the consignment. As a customer i'm expecting a good service. If i'll collect the same on their deliver centre then what about their service and why i have to pay money to them. I had the same kind of experience on Tamilnadu also....
Complaint comments Read comments Complaint category Movement & Delivery

Professional Couriers - Empty cover received - Items missing

User
 logiforu on Nov 7, 2014
Hi, My Father sent a watch through Professional couriers from Salem to chennai.My wife received the courier and checked.she was shocked by seeing that empty cover.It costs around Rs.2000/-.When my father enquiries about that couriers they are telling to give a letter for theft of the items. I enquired Chennai office regarding the courier they are saying that we don't have any control you have to ask Salem office.I asked them to check the peoples who carried the items (it may be 2 peoples or 2 branch office) they told that we cannot do that and we don't have those details(Surprising). Better...
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - No mail for complaint made

User
 Niaz Ahamed on Nov 3, 2014
I had a poor experience with Professional courier, so i have made a screen shot of the details and the status of my courier and sent the mail to maaro@tpcglobe.co.in & maaro-crm@tpcglobe.co.in and cc to ho@tpcindia.com & ho@tpcglobe.com on Oct 18, 2014 at 3:01 PM There is not even a acknowledge mail from the Professional courier end till this date. This doesn meant Customer has no other work than to drop a mail to you. Hope atleast I will get a reply to this mail. Thanks...
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - Damaged Parcel

User
 SenthilKumarM on Nov 3, 2014
I got a parcel from Kolkatta (Diwali sweet) to Bangalore and it was fully damaged. I didnt accept the parcel (CC_No : ccu16389912). Though they charged Rs.150 for this delivery and it was not delivered properly. I would like to raise a complaint against this....
Complaint comments Read comments Complaint category Movement & Delivery

Professional Couriers - missing parcel

User
 Vikramjit Chakraborty on Oct 30, 2014
Dear sir, This is to inform you that I Bikramjit Chakraborty recently I sent a package(consingment no. CCU16620090) containing important items to one of my relatives on 18th October who presently lives in Jharkhand, Ramgarh, through professional couriers from their Baruipur branch. But nearly a week or more passed the package was not being delivered. I am shocked to find out that when ever I try to contact their kolkata office they are not able to provide any information regarding my parcel. Moreover they assist me by giving me the number of their Ranchi professional couriers office and tells...
Complaint comments Read comments [1] Complaint category Other

The Professional Couriers - Intentional late delivery of parcel

User
 varunr on Oct 30, 2014
TO WHOMSOEVER IT MAY CONCERN My name is Varun Rajarangan. I am from Trivandrum, Kerala. I had ordered an oscilloscope from techtronix banglore. Unfortunately they sent me through Professional courier. The parcel reached their office which was very near to home. The called me and told me to take it from their office. Since I work in technopark, I was not in a position to go there. So I asked them to deliver to my house which was less than a km from their office. They refused to do so. So I asked them not to close the office till 5:45pm... so that i can collect the parcel. But these stupid people...
Complaint comments Read comments Complaint category Computers & Accessories

The Professional Couriers - Parcel not delivered and poor response

User
 saradhas07 on Oct 21, 2014
Hi, A parcel was shipped on Oct 10 2014 19:13:11 from Satyamangalam to Bangalore. Today is Oct 21 and it is still not delivered. I'm following up with the bangalore office. When I called the Bangalore office today (Oct 21), the lady who spoke to me says they don't know when the parcel will be delivered and was very rude. This is really causing lot of mental stress....
Complaint comments Read comments [1] Complaint category Other

Professional Couriers - lost of item in the courier transit

User
 VELDURTHI on Oct 20, 2014
My brother has booked a parcel at Kurnool (Andhra Pradesh) Professional courier branch office to send to Pune. He has put 7 small boxes in a big box made of card board. The professional courier head office in pune, initially told they will deliver at my place, but later they called me to pickup my parcel from their branch office at Nanded Phata, Pune, since they don't have delivery to my place, but their website shows they have service and door delivery to my place. After collecting my box at their branch office, I have opened at my place. I clearly see a long cut at the side of the big box...
Complaint comments Read comments Complaint category Products & Services

Professional Courier - Worst and Empty delivery & Unprofessional behavior from Professional Couriers

User
 Raveendra Naik on Oct 16, 2014
Hi, I sent one mobile from Bangalore to Bhatkal via professional courier service on 13/10/2014. The parcel reached the destination on the next day and my friend opened the parcel in front of the courier authority. Parcel was empty and Mobile and memory card of worth 6000Rs and 750Rs were missing. Even the parcel weight got decreased. I tried calling Professional courier helpline and didn't get any help from them. They are switching off their helpline no i.e. 9379274032. Docket no is BLR74811989. So help me to get my things or money back....
Complaint comments Read comments Complaint category Mobile Handsets

Professional Couriers - LATE DELIVERY

User
 subrat124 on Oct 8, 2014
COSIGNMENT NO 12754, FROM PIPIL (ODISHA) TO HYDERABAD IT TOOKS MORETHAN 20 DAYS TO ARRIVE AFTER REPEATEDLY COMPLAINNING, AND SOME PAPERS AND ONE RAKHI ALSO KEPT AWAY WHICH WAS CLEANLY UNDERSTOOD FROM CUTTING AND STICKIRING AGAIN.NO ONE LISTING IF I AM CALLING FOR COMPLAIN.MOST OF THE LAND LINE Number GIVEN ON THERE SITE ALSO ARE NOT WORKING....
Complaint comments Read comments Complaint category Postal & Delivery Services

Professional Courier - Delivery of Consignmen​t No BLR3829560​50 to wrong address

User
 Rupam_Kumari on Sep 30, 2014
The professional courier has delivered my consignment BLR382956050 to wrong address 0N 30/09/2014 The consignment was destined to Whitefield Main Road. The tracking shows that it has been delivered to destination “kormangala 2nd block”, I have tried to reach their customer service on all the numbers listed on their website and none of them is getting answered. I have also called corporate office number and no one responds to that too. please help me to get my items back....
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - super slow and lazy and pathetic service

User
 mzlari on Sep 30, 2014
a packet was booked in kolkata on a Saturday and it was suppose to be delivered in kanpur u.p. on Monday but it didnt get delivered. i called them up and they asked me to call up the head office in kanpur again i was asked to call up the head office in delhi and from there i got the message that the packet will be delivered tomorrow that is on a Tuesday at around 2.00 pm its Tuesday again and yet the packet is not delivered and when i called them up again i had to follow the hierarchy call up the local office than the head office in kanpur and than in delhi and now they are saying that the packet...
Complaint comments Read comments Complaint category Movement & Delivery

The Professional Couriers - Bgm13084051- unprofessional service from professional services

User
 Ashwath Desai on Sep 16, 2014
Hi Sir

This is to inform about the extremely poor service rendered by your company in the past few months.

A parcel carrying important set of documents Parcel ID- BGM13084051 was couriered from Belgaum on 5th Sep 2014 but it is still not delivered to my residence at Whitefield Bangalore(FYI- Today is 16th Sep). Now coming to the worst part, after tracking it with the help of your office in Belgaum, I understand that it has reached the Ramgondanhalli office(which is Whitefield INDEED) on 6th Sep!!! Now to add more salt to shame, when I call up your office I get to hear...
Complaint comments Read comments Complaint category Utility Services

The Professional Couriers - Terrible Delivery and Rude behaviour

User
 sonali_roy on Sep 13, 2014
Hi, I ordered from Amazon.in IAS Mains General Studies Chapterwise Solved Papers (2013-1997) [ASIN: 9351418022. My expected Delivery date was 10th Sept2014, when i tracked my order on 10th sept 2014 in tracking it was showing as transit and it was delivered at Kazhakuttam, Trivandrum office at 9th Sept 2014 . They neither contacted me nor delivered my order . When i called them on 13th September 2014, the lady's behaviour was very rude and denied to deliver at alternative location which was nearby or on my same address as was mentioned at the time of purchase mentioning that there was no one...
Complaint comments Read comments Complaint category Movement & Delivery

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