The Professional Couriers Customer Care
The Professional Couriers India
Customer satisfaction rating: 1%
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COMPLAINTS

The Professional Couriers Customer Care

The Professional Couriers India

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Address
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts



Additional info
Regional Offices
Ahmedabad

F-10, New Madhupura Market Near Police Commissioner Office Ahmedabad - 380 004
+91 79 2562 7290, +91 792563 2147, +91 792563 2148

Bangalore
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross, Malleswaram, Bangalore - 560 055
Customer Care: +91 80 2223 0457, +91 802223 0459, +91 802224 7957
Business Enquiries: +91 80 2356 1528
Mob: +91 98 4442 4905
Fax: +91 80 2346 2272, +91 80 2211 0649

Bhubaneshwar
7-A, Station Square, Kharvel Nagar, Bhubaneshwar - 751 001
Mob: +91 98 5309 0002, +91 75 0499 4446

Bhopal
Plot No.39D, Mangalam Tower, Behind Hotel GK Palace, M.P. Nagar, Zone - II, Bhopal - 462 011
Tel: +91 07 5391 8811, +91 07 5257 5396
Mob: +91 88 8991 5303

Chandigarh
Ground Floor, Coal Depot Complex, Sector 22-C, Chandigarh - 160 001
Tel: +91 17 2502 4560, +91 17 2657 0738
Mob: +91 92 1633 5601

Chennai
#17, Cathedral Garden Road, Nungambakkam, Chennai - 600034
Customer Care: +91 44 6620 2200
Fax: +91 44 6620 2100
General Enquiries/Operations: +91 44 6620 2020
Business Enquiries: +91 44 4555 3200
Fax: +91 44 2855 4241

Cochin South
33/1695D, Vivekananda Road, Vennala, Cochin - 682028
Customer Care: +91 48 4412 7512
Mob: +91 90 2063 2527, +91 90 2063 2525
Operations: +91 48 4235 6824, +91 48 4235 6706
Business Enquiries: +91 93 8862 0043

Cochin North
34/2275A, Cherukomarath Road, Mamangalam, Palarivattom, Cochin - 682 025
Customer Care: +91 48 4253 5125, +91 48 4253 5126
Mob: +91 93 8862 0029
Operations: +91 48 4239 3124, +91 48 4239 0899, +91 48 4239 0669
Business Enquiries: +91 93 8862 0039

Gauwhati
Lehajan Lane, Opp Preronaa's Volvo Point, Opp Hotel East India, Ulubari, Gauwahati - 781 007
Tel: +91 82 5484 0077

Gurgaon
Mata Road, Near Utsav Garden Gurgaon - 122 001
Tel: +91 12 4646 5203, +91 12 4646 5204, +91 12 4646 5205

Hyderabad
501, 5Th Foor Jade Arcade, Opp. Hotel Paradise M.G. Road, Secunderabad - 500 003
Tel: +91 40 2781 3344
Fax: +91 40 2781 3344

Indore
LG Floor, Aditya Enclave, C-1, HIG Square, Near LIG Square, Opp. Andhra Bank
Tel: +91 73 1404 4194, +91 73 1428 6841, +91 73 1428 68442
Mob: +91 88 8999 5765, +91 88 8999 5764

Jaipur
G-1, Roshan Tower, Gopinath Marg,Purohit Ji Ka Bagh, Jaipur - 302 001
Tel: +91 14 1402 0806, +91 14 1402 0807, +91 14 1402 0808, +91 14 1402 0809

Kolkata
5th Floor, RTC House, No:4, Dr. Suresh Sarkar Road, Kolkata - 700 014
+91 33 2284 0059, +91 33 2284 0069, +91 93 3085 8586, +91 93 3107 0059, +91 93 3083 7231

Lucknow
#33, Cantonment Road, M.No. 118/89/2/5 Behind, Bank of Baroda, Near Odeon Cinema, Lucknow - 226 001
+91 52 2305 0380, +91 52 2406 0729, +91 93 0702 3993

Mumbai (Western region)
Western Region, Ground Floor, Diamond Apartments, New Link Road, Oshiwara, Jogeshwari (W), Mumbai - 400 102
Tel: +91 22 2837 2267, +91 22 2837 2274, +91 22 2634 8397, +91 22 2634 8399, +91 22 2639 3331, +91 222639 3332
Fax: +91 22 2634 8402

Mumbai (Central Region)
Bombay (Central Region) 301, Monarch Plaza Plot No.56, 3rd Floor Sector - 11, CBD Belapur, Navi Mumbai - 400 614
Tel: +91 22 2756 2255, +91 22 2756 2256, +91 22 2756 2257, +91 22 2756 6241, +91 22 2756 6243
Fax: +91 22 2757 4590

New Delhi
A-65, Naraina Industrial Area,Opp. PVR Cinema, New Delhi – 110 028
Tel (Inbound): +91 11 4949 0200
Tel (Outbound): +91 11 4572 3333
Fax: +91 11 4572 3344

Patna
#G/13, Chandivyapar Bhawan, Exhibition Road, Patna - 800 001
Tel: +91 61 2250 0585, +91 61 2658 4239
Mob: +91 93 3473 5596, +91 93 8674 4423, +91 97 9814 1132

Raipur
Opp. City Blood Bank, Vivekananda Ashram, 1st Floor, Amapara G.E. Road, Raipur - 492 001
Tel: +91 77 1402 0581
Mob: +91 75 0933 3396

Ranchi
Sen Villa, 445 PP Comound, Opp. Roy Color Lab, Ranchi - 492 001
Tel: +91 65 1657 0815, +91 65 1756 0816
Mob: +91 92 0448 1685

Business Associates - International
Colombo
No. 26B, 2nd Floor, Retreet Road, Colombo, Sri Lanka
Tel: +94 112 727 799, +91 113 443 944, +94 773 158 643

Dhaka
House #9, (Gr Fl), Road # 15, Nikunja - 2, Khilkhet, Dhaka
Tel: +88 028 954 780
Mob: +88 01 782 436 688

Doha
No-226 Post Box # 5539, Opp Cinema Mall - 4, Near Grand Mall, Sanaya Industrial Area, Doha, Qatar
Tel: +974 44 983 444, +974 44 418 848
Mob: +974 74 78 17 17
Hotline: +974 33 22 96 22

Dubai
113, 1st Floor, Al Garhoud Star, Al Garhoud, Off. Airport Road, Dubai - UAE
Tel: +971 4251 7792, +971 4294 6204
Mob: +971 5045 61844
Fax: + 971 4294 6205

Hong Kong
Unit C, 6/F, Fast Industrial Building, 658, Castle Peak Road, Lal Chl Kok, Kowloon, Hong Kong
Hotline: +852 3726 0000
Fax: +852 2745 6077

Kathmandu
Tinkune, Kathmandu, Nepal
Tel: +977 1411 1793, +977 1411 1660

Kuwait
Head Office & Farwaniya
Easa Al Yousifi & Sons Complex, 6th Floor, Best Showroom, Behind Farwaniya Police Station, Farwaniya, Kuwait
+965 2475 8283, +965 2239 8203, +965 9722 8624, +965 9725 1236

Jleeb Branch
Abdul Rahman Complex, Office No 62 & 63, Mezanine Floor, Jleeb Al Shuyoukh, Kuwait
+965 2475 8283, +965 9722 8624, +965 9725 1236, +965 9961 8475

Singapore
No. 15 Veerasamy Road, Singapore - 207323
+65 6291 0900

United States Of America
161-15 Rockaway Blvd, Suite # 107, Jamaica, NY-11434
Tel: +1 718 723 0014, +1 718 723 0015
Fax: +1 718 723 0018

View More Information...

Customer satisfaction rating
1%
Complaints
628
Responses
1
Resolved
3
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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The Professional Couriers Complaints & Reviews

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The Professional Couriers — Delay in delivering parcel and possibly loss of item

 Shahasan Noushad on Jul 22, 2016
Hi,

I am shahasan noushad from whitefield. I am expecting a parcel from mysore to bangalore with the tracking details - mys18716265. It was delivered in mahadevpura warehouse but till date they have not delivered it to me. The response has been terrible. I am afraid they have lost the parcel which is worth rs5000 which has rain jackets, beard trimmer etc.

They are not responding to any of my calls.

Thanks and regards,
Shahasan noushad...
Complaint comments  Read comments Complaint category Utility Services

The Professional Couriers — Complaining about distributor

 Taruni10 on Jul 20, 2016
Muzaffarnagar area delivery branch is so slow. Whenever a courier reaches the branch its not delivered until 10-15 days... If we try to contact the dealer he always makes an excuse that he is short of delivery boys. He even tries to bargain the distance and offers to receive courier on the nearest possible spot to his office instead of delivering it at the actual shipping address... Omg the service is terrible
The distributer is need to be checked...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Least concerned about customer satisfaction.

 Phani Vennela Nimmagadda on Jul 20, 2016
Parcel to be collected from their store
I had a really worst experience with the professional courier this time. I earlier used to send rakhis using this courier which used to reach as promised. But this time, I sent a parcel to Bangalore. I didn't take regular follow ups as i was confident that it will reach. But they broke my confidence. After 6 days I checked the status and found that the parcel was attempted for delivery and the door was locked. They didn't even bother to call up the receiver and didn't even bother to leave some note behind. So I called up the courier office on Thursday...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Consignment status

 Jyothirocks on Jul 16, 2016
We are not able to get proper consignment status from 2 days whether it reached destination or not. Awb no. Maa536666245 dt.14.07.2016 booked from chennai to hyderabad. We are in very urgent need of that parcel.

Parcel is of our machinery spares. Our machine is under break down due to this. We did not get the information about our consignment still now....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Professional Couriers — Product not delivered

 Sagar AD on Jul 12, 2016
Parcel tracking id del111240750, its ordered form amezon.com and seller was gauransh enterprise on and seller said it has been already dispatch on 25th june 2016 and reached to nasik on 8th july 2016 through the professional couriers at nasik location in tidke colony, i called up on the same the lady said its gone to dindori office, i asked why it has gone to dindori office she said its there area of work, then i called dindori office on 11th july 2016 number 9225817771 person named ayush said that parcel is with us but we dont deliver parcel in your area and said you will have to come to collect...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Regarding non delivery of shipment no. del510894620

 Ankurairportline on Jul 11, 2016
Dear sir/ madam

I have shipped a courier on dated 25.06.2016 from delhi to Ghaziabad. But till now (in 16 days) it is not delivered. It is an urgent electronics item related to metro train maintenance and it is required to deliver urgently. I have called many times at your customer care number but satisfactory answer is not given by your executive. So kindly look into the matter and let me know what is the status of my shipment.
Urgent action is requested.

Regards,
Ankur kumar
Mob.- 9560312225
Shipment no. - DEL510894620...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Missing sarees sent through courier from doddaballapur to dharwad

 sumamogali on Jul 11, 2016
Sir,
The consignment no bu1oo9633 dated 28-5-2016 containing four sarees were dispatched through professional courier service from doddaballapur to dharwad. The consignment weighed 2.250kg. On opening the consignment, two sarees (Yellow and sea green coloured ones) were missing out of four sarees and the weight was1.51kgs. On enquiring at doddaballapur office. They said they would trace but in vain. Repeated requests were made through emails addressed to anjaline@tpcblr.In (Head office of the professional couriers) to kindly trace the missing items to retain credibility of their services...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — Non-delivery of document

 Sarat Chandra Choudhary on Jul 11, 2016
DOCUMENT NO.BLY6553368 DT.04.07.2016 has been reached on 6th July but it has been not delivered. Holding at Khundanhalli branch. Find out the reason...
Complaint comments  Read comments [1]Complaint category Stock Market

The Professional Couriers — Not delivering my courier for the consignment:39735684

 ajisaho on Jul 10, 2016
The service of professional courier is very bad. They are not delivering the courier in proper place. For me the courier guy deliver my item in wrong place. Now they are not listing me. Planing to file a consumer case against then for my courier consignment:39735684....
Complaint comments  Read comments [1]Complaint category Other

The Professional Couriers — Not received my consignment

 Swapnil Gujarathi on Jul 8, 2016
I have been couriered my icici lombard two wheeler policy by icici on 21st june 2016. however, i have not yet received it. the consignment id is vpl618475830. tracking with this id on profession courier's website http://www.tpcindia.com/ always display status as "dispatched to pune city". upon contacting their vile parle mumbai office (02240258200), they reject the responsibility saying that they have dispatched the courier and i have to contact pune office. after contacting pune office (02024440131) they are saying that it has not yet received to them and i should contact mumbai office again. i...
Complaint comments  Read comments [2]Complaint category Movement & Delivery

Professional Courier — Non-delivery of courier on time

 Jaisons75 on Jul 7, 2016
I send courier through professional courier on 4th july 2016 to bangalore. Normally it should reach by any courier or postage on next day, but till 7th july the packet is not received at the destination. I booked it from tirupur, booking nomber trp 6613974, when i contacted them several times, they said they will be delivering it by 7th evening itself. Around 7.30pm again contacted them they said it is a holiday in bangalore, imagine from afternoon trying to find out a courier and by late evening some one say it is a holiday!!. At last they agree to take my complaint and not so sure about whether...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Parcel not received docket no kur221764728 complaint no crm132469

 Rahul Manjrekar on Jul 7, 2016
Hi,

My parcel is laying at jogeshwari since 2nd july and not delivered.
Let me know why there is a delayed.

Also after several follow up with kurla office they failed to provide me the reason for delayed....
Complaint comments  Read comments Complaint category Products & Services

The Professional Couriers — Delay in delivering my parcel

 arjuu on Jul 6, 2016
Sir my parcel was dispatched on 30th june i dint receive it yet.its really an emergency . its important that i receive tommorrow or ill face a great loss. my consighnment number is DEL512471845 . I tried tracking my parcel but there are no updates regarding it. it has to be delivered from delhi to hyderabad.my phone number is 9885081539.i request you to send me the branch where my parcel is now and also the day when ill receive. thank you
arjumand fatima ....
Complaint comments  Read comments Complaint category Online Shopping

Professional Couriers — Not received courier

 shahab123 on Jul 2, 2016
Dear
Sir /madam
My courier dispach in mumbai kurla
To beed 21/06/2016
till date is 02/07/2016

not recive my courire
I am ask the courir boy the not any type of detial prove d me...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Non delivery of courier to the addressee

 Mangala Ramadas on Jun 29, 2016
Bad experience with professional courrier, domestic @ international, courier & cargo, bangalore.
I have booked a courier from bangalore-560043 to bankapur-581202 with professional courier booking office at kammanahalli, bangalore under docket no. Blr415445893 on 20/06/2016 and i paid rs. 45/-. On tracking on 22/06/2016 i found that the courier reached shiggon, haveri district, karnataka. There started the problem. The courier is kept in shiggon till today. It has not been delivered to the destination bankapur till today on 28/06/2016 at 1800 hrs.
In between i tried to contact the local...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Being Irresponsible

 Johnkunnathu on Jun 27, 2016
I sent a packet via professional couriers in kottayam kajikuzhy to trivandrum on 24th august 2015. (8607731). It has't reached its destination even after 8 months, nor have they compensated for it. They are irresponsible. I wouldn't use their service any more, nor would i recommend it to anyone.
I contacted the agency several times, but they sent me away with some lame excuses. This is nothing but irresposibility!...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Regarding the missing our courier from Bangalore

 newSarvodaya on Jun 25, 2016
Sir/madam,
This is for your kind information that the service given from your side was very much neglected way. On 18th june 2016 our courier (Pro3928259) was delivered by your mission road branch and today ie 25th june 2016 we didn't receive yet. Since its an urgent courier from the govt of tripura on regarding the students educational matter from june 18th we are contacting them daily and everyday they told us that they will deliver. Finally when we contacted on 7353318052 the person who is attended the call behaves very neglected way and didn't have manners to intimate the customer back...
Complaint comments  Read comments Complaint category Banks

The Professional Couriers — Not informing to the customer properly

 richddddd on Jun 24, 2016
Professional courier manapparai is not calling their customer and dispatching the courier properly this is not the first time ...they are not calling any customer and also not intimating them...thy are sending the courier back to the sender without calling us...i think professional courier is not having enough money to pay phone bill...pls provide them sum fund...don't play on our impotent documents...
Complaint comments  Read comments Complaint category Products & Services

The Professional Couriers — Wrong courier

 Idea Postpaid on Jun 17, 2016
My name is j. Radha - 8681825795 (Quality incharge for bpo idea process)
Guires outsourcing pvt ltd.. Nungambakkam, chennai

Courier to send two days back... But still now not sending to customers and also send place to change and other place not in correct place... Its very issue to my office name... Please take action immediately...
We send idea sim to courier for out station...
1. We send vellore courier but track signal reach in thirupur.

2. And send coimbatore courier but track signal reach in vellore.
Not reach in correct and current...
Complaint comments  Read comments Complaint category Telecommunications

The Professional Couriers — Package kept at doddakalasandra branch since a week

 Pragnya Manohar on Jun 14, 2016
Package delivered at doddakalasandra branch on 7/06/2016.
Today is already 14/06/2016. But the package is not yet delivered to my address.
I have been calling the branch since a week. They have taken my phone number and have promised that they would call back. But this has not happened. Since today branch people have been avoiding my calls.
This is not the first time they are such incompetency in delivering a package

Package contains an urgent and very important receipt

Please take necessary actions...
Complaint comments  Read comments Complaint category Other

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