The Professional Couriers Customer Care

The Professional Couriers Customer Care

The Professional Couriers India

No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts

Phone:+91 22 2781 3309
Fax:+91 22 2757 4590
Regional Offices

Ahmedabad:

F-10, New Madhupura Market Near Police Commissioner Office AHAMEDBAD - 380 004.
Ph: (079) 25627290, 25632147, 25632148
E-mail : amdgj@tpcindia.com, amdro@tpcglobe.co.in

Bangalore:
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross,
Malleswaram, BANGALORE - 560 055.

View More Information...
Satisfactory Rating
1%
Complaints
525
Resolved
3
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

The Professional Couriers related photos (60)

The Professional Couriers Complaints & Reviews

The Professional Couriers - Not delivered

User
 nithins on Sep 1, 2015
I Gave to courier service a documant on 26th August 2015, and on 28th Aug 2015 they received the parcel. till today i.e., 1st sept 2015 the document was not received. So I called to courior service, they gave me response after many calls an told me that we can not do service on the address which I gave. They are telling me that to come and pickup.This Document is very urgent for me. Courior is sending from Warangal, Receiver address is Ameenpur, Patancheru Mandal, Hyderabad...
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - Important Document has returned on the same day it reached destination

User
 Mannnas on Aug 31, 2015
Hi, I am having hard time dealing with this courier as they returned my package on the same day it reached my city and they are not answering my question. Tracking No : BLR2600182470 I have been tracking this product from 26th Aug when it was despatched from Bangalore and it reached Bhubaneswar on 28th. On the same day it returned to Bangalore without any reason. Now i am following with them over mail but no satisfactory answer so far. This document is very urgent and it was supposed to submitted in the bank this month but i missed the dead line because of their unprofessional work....
Complaint comments Read comments Complaint category Movement & Delivery

The Professional Couriers - Missing of couriers

User
 wmesh on Aug 31, 2015
Every time my customers sent me courier via different places through professional courier but it goes missing, and they never deliver the product. Recently my friend sent me gift from Polachi (Tamil Nadu)..Consignment No. (POL8042276), Sent on 24th Aug, 2015, when contacted Tirupati branch they are saying it was sent to Renigunta branch, every time same response. When the Courier was to deliver to Tirupati Pincode and Address, why it was sent to other branch office for Delivery. When Contacted Renigunta Branch, First of all no response and not responding the calls....
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - Non delivery of my courier

User
 fcayashgupta@gmail.com on Aug 28, 2015
Respected sir., on 22nd august i had given a courier containing Rakhi to be dispatched in surat from bahadurgarh (haryana).. as per company norms it is to be delivered within 2/3 days.. courier no of the consignment is AMB505723121 i have been in contact with the courier company from last 2/3 days.. Yesterday on 27th aug they told me that your courier has reached at surat depot and will be delivered tommorow.. Now today i.e on 28th i again asked then they told me that the address you provided is wrong we are unable to track the address.. and i have provided the correct addrsss and contact no...
Complaint comments Read comments Complaint category Postal & Delivery Services

Professional Courier - Delay delivery and irresponsible replies from representatives

User
 Vignesh Prakasam on Aug 27, 2015
Hi, this is Vignesh. I'm referring professional couriers at Kallakurichi, Villupuram district, Tamil Nadu. I got a courier from icici bank, Chennai. The online portal says the Kallakurichi office has received it on 20th August, 2015. Same time, I got other one from thanjavur. They don't deliver in service areas, that's what they claim. So, I went to collect the other one personally. Knowing that I have got the courier also from icici, I asked them. Their behaviour was very rude. They told me that I didn't get that without checking. For I asked them, is this why we pay you; the reply was the question...
Complaint comments Read comments Complaint category Other

The Professional Couriers - Non delivery , no response

User
 prasanthiym on Aug 4, 2015
I couriered at 15 july. They told first we received at nellore from bangalore. Last week they are telling we missed that. So we can't do anything. what is this? Is this the way of behavior customer? Their contact us page not working, phone numbers they are not picking. Tpc number -- blr625045633...
Complaint comments Read comments Complaint category Movement & Delivery

The Professional Couriers - delivered but total DAMAGED

User
 ramesh chandra b on Jul 29, 2015
Dear sir /madam, I Ramesh chandra B from warangal (District ) Telangana( STate) INDIA your THE PROFESSIONAL COURIER Is a best courier service in world wide. Sir I sent my TAB (DATA WIND company ) [COST Rs.5000 ] on 21-07-2015 through THE PROFESSIONAL COURIER (PRO PREMIUM) consignment note number is PRO2544646 for service charge Rs. 200.00 from professional courier service, warangal DISTRICT, Telangana State, INDIAN. It will take to delivery 5 days on 25-07-2015 but not safely and my TAB was totally damage present it's not working. I kindly request you to please take my complaint and action...
Complaint comments Read comments Complaint category Mobile Handsets

Professional Courier - Unprofessional service of Professional Courier

User
 VaniM on Jul 23, 2015
Dear Sir / Madam, I would like to draw your attention for one of the most unsavory act meted out by Professional Courier. I received a consignment sent from Chennai on 2 July 2015 at 1.10 pm, delivered at my residence. Prior to receipt of the consignment, I had spoken to the sender to clarify about the contents of the consignment. The sender had very clearly stated that the consignment weighed 2.25 kg. The document issued by your Chennai office while booking bears testimony for this (MAA521648733). However, when the consignment reached my residence, while checking the contents, I noticed that...
Complaint comments Read comments Complaint category Postal & Delivery Services

Professional Courier - Delay in delivery

User
 rprasadmnr on Jul 20, 2015
A parcel has been sent through professional couriers ponkunnam kottayam dist, kerala as per booking No 1951628 on 30/6/2015 to Sri Rajendra prasad konnakkottu vadakkethil kutemperoor mannar Alleppuzha dist to Mavelikkara branch. The consignment has not delivered to the party till 22/7/2015.The delay may be enquiered....
Complaint comments Read comments Complaint category Magazines & Newspapers

Professional Courier - Misplacement Of Package

User
 siddhantpatel91 on Jul 16, 2015
I have sent a courier from Jharsuguda, Odisha to Mumbai on 20th June, 2015 with consignment no JRS66872. The package contained a mobile phone worth Rs. 7786. However, its been 27 days already and the package has not reached destination. Calling the customer care Of Professional Courier is an utter nightmare because they put you in a loop of infinite phone numbers. Their website tracking never works. The courier guys at their department are absolutely rude and they lie all the time.Their website crashes every time i try to register a complaint with them. Honestly, nothing works. Despite of telling...
Complaint comments Read comments Complaint category Movement & Delivery

Professional Couriers - Parcel is not delivered even after 8 days after reached to Professional Couriers

User
 jyoti.malhotra on Jul 16, 2015
My mother sent me a parcel of 5 kg from Ujjain to Bangalore by a local courier on 6th July which is received by Professional Couriers on 9 July at Hosur Road Office. They transferred it to Koramangla Office and their person calls us to pickup the parcel at 2:30 pm on 13th July. As I am in Office, I asked him to come after 6pm. He totally denies that we deliver parcels between 1pm to 4 pm only. Then I call him again to deliver the parcel to my office address. Instead of delivering to me. he sent that to their Marathalli Office. Today on 16th July, I called in Marathalli Office. Now they are...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

The Professional Couriers - CJB631920200 order is not delivared started from 3rd july

User
 Vasudev Gouda on Jul 9, 2015
CJB631920200 order is started from Coimbatore from 3rd july and I have not received in Hubli till now and response from courier guys is very worst and I can't trust professional courier any more. Please find attached details for more information. Once order is reached Hubli they can delivery directory to my address but they are not doing that simply they are sending Dharwad Haveri etc. My address is below Vasudev Gouda Sankalp semiconductor Navnagar Hubli Vasudev Gouda, Sankalp semiconductor Navangar Hubli Hubli, Karnataka, 580025 India T: 8762151263...
Complaint comments Read comments Complaint category Department Stores

The Professional Couriers - Misplaced parcel and no response to complaints

User
 ranganath5 on Jul 9, 2015
had sent a parcel through professional courier on. May 25 2015 to Gurgaon from Dharwad.Courier number being DWR2717576.It has been misplaced or one of their employee has stolen it.Its actually a pair of shoes I bought from Jabong and returned it as I didn't like it.When I complained to Professional courier they said they will look into it and its been 15days and there is no action from their end.I was supposed to get the refund for it.Now I neither got the money not the product.Professional courier management is showing indifferent attitude.I have the entire mail trail. Please help....
Complaint comments Read comments Complaint category Products & Services

The Professional Couriers - Not delivered the goods

User
 Aboos on Jul 7, 2015
Dear Support, I have received call from professional Courier for address confirmation but they have not delivered the goods to me till now. Even the person who call me is not picking the call and after sometime he has switch off his phone. His number is =7718808352...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Professional Couriers - Poor Service_Employee speak in Bad words without delivery parcel

User
 sofiya periyasamy on Jul 6, 2015
Hello, I got message'' Request to hold'' on Friday. They have not yet called me at all. Then how can give request? its totally fraud. I have called them on Saturday to deliver on Monday and requested them to deliver after 2pm since i am coming on shift. They said, could deliver before 1pm. They have office near to my office. Do they cant deliver after 2pm?. They didn't call me on Monday and didn't not give parcel to me. They called me 3pm today asking me to pick up the parcel. Service is worst. Other courier bluedart, Javvas, Fitstflight etx they doing excellent service. I called delivery...
Complaint comments Read comments Complaint category Other

The Professional Couriers - Rude Behavior of Delivery Boy

User
 MichaeLuap on Jul 4, 2015
I receive a missed call (since i was speaking to someone else) on 3rd July 2015 Friday, around 10:30 am, from this guy called Prasana (the delivery boy working with the professional couriers) when i call back he questions me why i was not answering the call, i told him how can i answer when i was on another call. and he starts raising his voice saying that "i should put the call on hold", to answer his call, "now i cant come and deliver", "if you want i will come tomorrow" etc.. first of all, who is he to question me if i answer the call or not, . Next day that is on 4 July 2015 he call me again...
Complaint comments Read comments Complaint category Movement & Delivery

The Professional Couriers - No Delivery

User
 mjadhav3 on Jul 3, 2015
I have a parcel sent from Aurangabad-MS, to Ravet, Pune The parcel has arrived at Nigdi branch, but now the guys at Nigdi branch are saying that I have to come and collect the parcel my self as the address is not in deliverable area... and now they are sending the parcel back to Aurangabad.. When I asked them why they had accepted the parcel which is so clearly not is your service area.. and why have you even charged for it.. The answer was simply it a Aurangabad guys mistake.. 1. Is Professional Aurangabad and Professional Pune are different entities 2. Whats your service - address...
Complaint comments Read comments Complaint category Other

The Professional Couriers - Non delivery of consignment No. BLR 755063491

User
 M.Duraiswamy on Jul 1, 2015
Consignment Number BLR 755063491 sent by Art of Living is not delivered to the Addressee M. Duraiswamy, No. 330, B Block, 1st B Cross, AECS Layout, Kundalahalli, Bangalore-560037. Instead it was delivered to somebody else whose mobile number is 9986628711 at different address. When I contacted the concerned Professional courier at Kundalahalli Gate (KHG) Whose DRS Number is DBLR 782771571 and Staff Ramkrisnan whose mobile Number is 9844842954, I was told that they are trying to get back and deliver to me. But so far there is no response. When I contact the person to whom the magazine was delivered...
Complaint comments Read comments Complaint category Magazines & Newspapers

Professional Couriers - Irresponsible Customer Service - Bangalore Region

User
 Rekha Chakrapani on Jun 29, 2015
PARCEL STILL NOT DELIVERED TO THE ADDRESS AFTER 10 DAYS We have booked a consignment from Erode to Bangalore on 20th June 2015 and asked them to get it deliver by today, 22nd June 2015 at any cost since its very urgent. When tracking the package, it has reached Bangalore today morning (22nd June 2015). I keep reaching people from morning 9 AM about the parcel and getting different answers. Below is the status of the package. I dont think delivering parcel to Whitefield from Ramagundanahalli is not too long. Jun 23 2015 14:46:19 Bengaluru Recieved at Bengaluru-Ramagundanahalli RGA Jun 22...
Complaint comments Read comments Complaint category Other

The Professional Courier - Parcel Missing

User
 dpk86sharma@gmail.com on Jun 26, 2015
I sent a parcel (some daily care items) from New Delhi to Chennai from "The Professional Couriers" and paid Rs.90 for the same. Tracking number is DEL509249358. I sent this courier on 4th May 2015 but the courier is neither delivered nor displaying any status on Professional couriers website. I checked by calling professional courier helpline but they do not have any information for this tracking number. I sent it from Tri nagar office and the contact person is 9311165727. He said that the courier is missing and he always ask for 3-4 days time for giving the status. It's more then a month now but...
Complaint comments Read comments Complaint category Other

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