The Professional Couriers Customer Care
The Professional Couriers India
Customer satisfaction rating: 1%
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704
COMPLAINTS

The Professional Couriers Customer Care

The Professional Couriers India

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Address
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2757 4590

Additional info
Regional Offices
Ahmedabad

F-10, New Madhupura Market Near Police Commissioner Office Ahmedabad - 380 004
+91 79 2562 7290, +91 792563 2147, +91 792563 2148

Bangalore
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross, Malleswaram, Bangalore - 560 055
Customer Care: +91 80 2223 0457, +91 802223 0459, +91 802224 7957
Business Enquiries: +91 80 2356 1528
Mob: +91 98 4442 4905
Fax: +91 80 2346 2272, +91 80 2211 0649

Bhubaneshwar
7-A, Station Square, Kharvel Nagar, Bhubaneshwar - 751 001
Mob: +91 98 5309 0002, +91 75 0499 4446

Bhopal
Plot No.39D, Mangalam Tower, Behind Hotel GK Palace, M.P. Nagar, Zone - II, Bhopal - 462 011
Tel: +91 07 5391 8811, +91 07 5257 5396
Mob: +91 88 8991 5303

Chandigarh
Ground Floor, Coal Depot Complex, Sector 22-C, Chandigarh - 160 001
Tel: +91 17 2502 4560, +91 17 2657 0738
Mob: +91 92 1633 5601

Chennai
#17, Cathedral Garden Road, Nungambakkam, Chennai - 600034
Customer Care: +91 44 6620 2200
Fax: +91 44 6620 2100
General Enquiries/Operations: +91 44 6620 2020
Business Enquiries: +91 44 4555 3200
Fax: +91 44 2855 4241

Cochin South
33/1695D, Vivekananda Road, Vennala, Cochin - 682028
Customer Care: +91 48 4412 7512
Mob: +91 90 2063 2527, +91 90 2063 2525
Operations: +91 48 4235 6824, +91 48 4235 6706
Business Enquiries: +91 93 8862 0043

Cochin North
34/2275A, Cherukomarath Road, Mamangalam, Palarivattom, Cochin - 682 025
Customer Care: +91 48 4253 5125, +91 48 4253 5126
Mob: +91 93 8862 0029
Operations: +91 48 4239 3124, +91 48 4239 0899, +91 48 4239 0669
Business Enquiries: +91 93 8862 0039

Gauwhati
Lehajan Lane, Opp Preronaa's Volvo Point, Opp Hotel East India, Ulubari, Gauwahati - 781 007
Tel: +91 82 5484 0077

Gurgaon
Mata Road, Near Utsav Garden Gurgaon - 122 001
Tel: +91 12 4646 5203, +91 12 4646 5204, +91 12 4646 5205

Hyderabad
501, 5Th Foor Jade Arcade, Opp. Hotel Paradise M.G. Road, Secunderabad - 500 003
Tel: +91 40 2781 3344
Fax: +91 40 2781 3344

Indore
LG Floor, Aditya Enclave, C-1, HIG Square, Near LIG Square, Opp. Andhra Bank
Tel: +91 73 1404 4194, +91 73 1428 6841, +91 73 1428 68442
Mob: +91 88 8999 5765, +91 88 8999 5764

Jaipur
G-1, Roshan Tower, Gopinath Marg,Purohit Ji Ka Bagh, Jaipur - 302 001
Tel: +91 14 1402 0806, +91 14 1402 0807, +91 14 1402 0808, +91 14 1402 0809

Kolkata
5th Floor, RTC House, No:4, Dr. Suresh Sarkar Road, Kolkata - 700 014
+91 33 2284 0059, +91 33 2284 0069, +91 93 3085 8586, +91 93 3107 0059, +91 93 3083 7231

Lucknow
#33, Cantonment Road, M.No. 118/89/2/5 Behind, Bank of Baroda, Near Odeon Cinema, Lucknow - 226 001
+91 52 2305 0380, +91 52 2406 0729, +91 93 0702 3993

Mumbai (Western region)
Western Region, Ground Floor, Diamond Apartments, New Link Road, Oshiwara, Jogeshwari (W), Mumbai - 400 102
Tel: +91 22 2837 2267, +91 22 2837 2274, +91 22 2634 8397, +91 22 2634 8399, +91 22 2639 3331, +91 222639 3332
Fax: +91 22 2634 8402

Mumbai (Central Region)
Bombay (Central Region) 301, Monarch Plaza Plot No.56, 3rd Floor Sector - 11, CBD Belapur, Navi Mumbai - 400 614
Tel: +91 22 2756 2255, +91 22 2756 2256, +91 22 2756 2257, +91 22 2756 6241, +91 22 2756 6243
Fax: +91 22 2757 4590

New Delhi
A-65, Naraina Industrial Area,Opp. PVR Cinema, New Delhi – 110 028
Tel (Inbound): +91 11 4949 0200
Tel (Outbound): +91 11 4572 3333
Fax: +91 11 4572 3344

Patna
#G/13, Chandivyapar Bhawan, Exhibition Road, Patna - 800 001
Tel: +91 61 2250 0585, +91 61 2658 4239
Mob: +91 93 3473 5596, +91 93 8674 4423, +91 97 9814 1132

Raipur
Opp. City Blood Bank, Vivekananda Ashram, 1st Floor, Amapara G.E. Road, Raipur - 492 001
Tel: +91 77 1402 0581
Mob: +91 75 0933 3396

Ranchi
Sen Villa, 445 PP Comound, Opp. Roy Color Lab, Ranchi - 492 001
Tel: +91 65 1657 0815, +91 65 1756 0816
Mob: +91 92 0448 1685

Business Associates - International
Colombo
No. 26B, 2nd Floor, Retreet Road, Colombo, Sri Lanka
Tel: +94 112 727 799, +91 113 443 944, +94 773 158 643

Dhaka
House #9, (Gr Fl), Road # 15, Nikunja - 2, Khilkhet, Dhaka
Tel: +88 028 954 780
Mob: +88 01 782 436 688

Doha
No-226 Post Box # 5539, Opp Cinema Mall - 4, Near Grand Mall, Sanaya Industrial Area, Doha, Qatar
Tel: +974 44 983 444, +974 44 418 848
Mob: +974 74 78 17 17
Hotline: +974 33 22 96 22

Dubai
113, 1st Floor, Al Garhoud Star, Al Garhoud, Off. Airport Road, Dubai - UAE
Tel: +971 4251 7792, +971 4294 6204
Mob: +971 5045 61844
Fax: + 971 4294 6205

Hong Kong
Unit C, 6/F, Fast Industrial Building, 658, Castle Peak Road, Lal Chl Kok, Kowloon, Hong Kong
Hotline: +852 3726 0000
Fax: +852 2745 6077

Kathmandu
Tinkune, Kathmandu, Nepal
Tel: +977 1411 1793, +977 1411 1660

Kuwait
Head Office & Farwaniya
Easa Al Yousifi & Sons Complex, 6th Floor, Best Showroom, Behind Farwaniya Police Station, Farwaniya, Kuwait
+965 2475 8283, +965 2239 8203, +965 9722 8624, +965 9725 1236

Jleeb Branch
Abdul Rahman Complex, Office No 62 & 63, Mezanine Floor, Jleeb Al Shuyoukh, Kuwait
+965 2475 8283, +965 9722 8624, +965 9725 1236, +965 9961 8475

Singapore
No. 15 Veerasamy Road, Singapore - 207323
+65 6291 0900

United States Of America
161-15 Rockaway Blvd, Suite # 107, Jamaica, NY-11434
Tel: +1 718 723 0014, +1 718 723 0015
Fax: +1 718 723 0018

View More Information...

Customer satisfaction rating
1%
Complaints
704
Pending
1
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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The Professional Couriers Complaints & Reviews

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The Professional Couriers — My product is missing by courier company

 kumar Vinayak on Dec 6, 2016
Sir
I didn't get the status of my products even i do quires several time but the courier company not respond.

This is a sine wave inverter of 1400va/24v.This is a sample for my Client on very urgent basis but this is not even delivered to my party or not even any details on Website of this company.
please help to find out my products, this company not respond seriously.

Docket no:-123034073
Booking date:-10/11/2016...
Complaint comments  Read comments Complaint category Products & Services

The Professional Couriers — Services and lousy approach of employees

 Suketudesai2016 on Dec 2, 2016
Sir my consignment has been booked from Bangalore on 29th Nov 2016 and as of now no tracking clue is available.
Consignment BLR195063624.

I have tried all possible Nos of Professional courier Ahmedabad, Mumbai and Surat offices as available on your website. No response at all.

Even when I called Surat Main branch, the ring kept on going for 18 times since 8 am today.

When I called Ring road branch, one lousy attendant answered in a very rough tone that he has no clue of the docket.

As per the name of the company, where is the...
Complaint comments  Read comments Complaint category Other

Professional Couriers — Parceled item not delivered to the consignee

 anand_asir on Nov 28, 2016
Waybill No : AKM275516

Two weeks back(12 November 2016) i sent one item(Dophin AF012 LCD Automatic Food Timer) to Jaipur through this Professional Couriers. On 16th November 2016 it reached Jaipur but yet to date(I am writing this on 28 November 2016) it is not delivered to the receiver. I raised a complaint in Professional couriers but my request was in vain. Still no response for my complaint. I even made a call to their customer care in Chennai and came to know that they don't have a interlinked network and i need to call Jaipur Customer care on my own. When i called their Jaipur...
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

The Professional Couriers — Consignment cjb8661538 : Unprofessional behavior and refusal to deliver the consignment .

 amanag on Nov 27, 2016
The consignment cjb8661538 was to be delivered to me day before yesterday as it reached on 24th November 2016 . i have been chasing and requesting the Delhi professional courier people but the are saying that the parcel did come but they are not aware of the where about of the parcel, its seems it has been lost .. today when i called on number 01165151716, the person who picked up the call literally abused me and said u wont get the parcel and u complain to whomsoever u wish, we don't care ..i was shocked to here these words .....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — Less delivery

 All in One on Nov 24, 2016
मेरे भांजे ने मेरे को जयपुर से एक 10 किलो का पार्सल भेजा, वो पार्सल मेरे को भिवंडी में 5 किलो का मिला, मेने जयपुर ऑफिस में करुण नाम के आपके बन्दे से बात की उन्होंने बोला की आप पार्सल ले लो हम कार्यवाही करेंगे
पर अभी तक कोई कार्यवाही नही...
Complaint comments  Read comments [1]Complaint category Other

The Professional Couriers — Haven't received the courier with Tracking Number : 0121251694

 shuchit.handoo on Nov 24, 2016
I was sent a Courier from Mumbai office.
Here are the details of the same :

Address Sent to :
HCL technologies, SEZ plot no 3A, Sector 126, Noida, Uttar pradesh 201303

Date : 17.10.2016

Tracking Number : 0121251694.

Tried calling them but they seemed least interested in helping out. They wanted to know - which office was the courier sent from and wanted me to call that branch office.

The courier had a Panchang book in it which has religious value and getting it was really very important for me but was sent to...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

The Professional Couriers — Delay in delivery

 chandramouli p s on Nov 22, 2016
Sent urgent and important cover to bank sent from Bangalore to Chennai. Pod no. BLR34587899 still not delivered even after 4 days. Suppose to deliver in one day. Not responded to complaint no. CRM 150674 and no. 304436. Very worst service west mambalam branch and attitude. Professional courier service. I expect to punish the branch for deficiency in service. Pl react immediate ly and reply action taken....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — Very Irrespective Service

 KVP_9963 on Nov 21, 2016
I've Important courier but without contacting me, they have ready to return and one time returned also. They said Cyber Towers address don't know in hyderabad. Except all these, today afternoon I've inquired regarding my courier so that time one of the courier member said please come at courier office and take your courier.

I've asked to courier members why even not contacting me and said address is not available. They said we already contacted ur number but it's not reachble. But it's completely wrong because they not contacted me and also somebody on courier office on my courier...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Courier not delivered on time

 singhalabhishek on Nov 21, 2016
Sir
I have purchase on ebay
Ebay send this items on professional courier tracking no. Is del513106447
Company send this items on dated 7-nov-2016
In bharatpur center 9-nov-2016 received.
Courier boy not delivered my courier till 21-nov-2016
Courier franchise owner says abuse word
Please help on this matter
I really frustated on this courier company
I visit four to five time in courier but no response will be given by owner...
Complaint comments  Read comments [1]Complaint category Other

The Professional Couriers — Product lost-no response

 shreyababbar on Nov 21, 2016
I had sent a product worth rs 11, 000 through professional courier 3 months back to rajasthan. There is still no status update, no tracking and the product has not been delivered. They are not even returning the product back to me and expect me to do all the work of tracking through calling 10-15 different customer care numbers, delivery boys etc and after doing all this also i have not got a resolution or response from anyone in the company/ head office/ customer care despite many calls and emails. Very irresponsible, unprofessional courier service with no regard for the customer. This company...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — No real updates of awb cn no. ccu16019789

 Aditi003 on Nov 16, 2016
Hello professional courier management,

Please ensure that it is delivered tomorrow (17.11.2016) to lenskart. But i am really astonished to see that you are making updates not on real time basis, at least in the case like 'out for delivery' status. Till 4 pm today (16.11.2016) the last update was of yesterday (15.11.2016 - lunch time okhla at around 2pm yesterday) whose evidence are with me, and all of a sudden i can see an update made at around 11. 23 am today (16.11.2016) stating the packet is 'out for delivery' (Which is the last update till now when the time is 9.15pm on 16.11.2016),...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — Operational timings and customer interaction

 jabanathan on Nov 15, 2016
Recently i've faced the problem in professional courier services which is located on urapakkam. We had waited around 2-3 hours for shop to be opened. And around 11.30 am they've opened. Even before me couple of senior citizens were waiting for the same. And specially they interacting/responding to the customers is not at all in a desired manner.
Please do necessary action on this....
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Parcel got damaged by the rats

 Bhramara Reddy on Nov 15, 2016
I ordered a parcel with a set of clothing materials from chennai, it was couriered from chennai to hyderabad on saturday 12/11. I got the parcel on monday 11/14 with rat bites all the materials got damaged with rat bites. Professional courier both hyd and chennai are irresponsible and careless and didnt bother to take care of the parcel. They are the worst courier service which i have never seen. They didn’t even bother to inform about the damages. Who is going to cover the damage? Dont use this courier for valuable products. They are so irresponsible dont give value to your money, time and valuables.
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

The Professional Couriers — Missing of parcel

 Himanshu_1991 on Nov 14, 2016
On friday, 4th november 2016, i availed the services of the professional couriers ltd. Situated on bada bazaar marg, old rajendra nagar, new delhi 110060. I was supposed to mail some important documents to an address in greater noida. The representative from professional couriers promised that the documents would be delivered within the next two days (That is, by 6th november 2016). I was charged with 50 rupees for the same. Today, the date is 14th november 2016 and the documents have still not been received at the delivery address.

I have tried everything. I tried tracking the shipment...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — Bad response

 THARUN KUMAR JAIN on Nov 12, 2016
Hi,
This is Tharun i had a courier from Bangalore to Delhi, courier number-BLR35582388 this was sent on 05/11/2016 and it reached sakarpur branch on 07/11/2016 but still not delivered to my location which is to address: #347, flat no.19, dallupura village, near dharamshila hospital, Delhi-96 and my both contact numbers are mentioned on it which are 9986649467/9871365481 but nobody contacted me and when I called your branch there response is, you can come and collect your courier from our branch as our delivery guy is on leave, if that is the case I don't think there is need of any courier...
Complaint comments  Read comments Complaint category Products & Services

The Professional Couriers — Denial of delivery

 siva dharshini sankar on Nov 12, 2016
A courier was sent from Coimbatore on 10.11.2016 to pg apartments in rajarajeswari medical college, kengeri, Bangalore. It is supposed to be delivered today. As I dint receive I contacted the Coimbatore office and I was told dat it has reached kengeri. When I contacted the kengeri office they refused to deliver told me to come and collect it. And your employee was too rude. He claims dat our institution office is closed today. But that is a personal courier addressed to my name and residence in the campus. Kindly take appropriate action and make sure it is delivered today. Fyki other couriers and...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — Head Set

 Balavishali on Nov 12, 2016
I have received an empty box in courier ...

my friend couriered me new samsung headset which was received... when i opened it, was empty...

why this is happening

we trusted professional couriers a lot but this type of things are happening here

this shows that the company is fraud

please do not prefer professional couriers anymore ......
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Item delivered, but with empty box

 anindita hazarika on Nov 11, 2016
I have send infocus m260 mobile and its charger with one intex power bank to assam from pune by professional courier service on 4th november 2016. And it was delivered on 10th november. But when i opened my courier box, i am shocked, because the box is empty and there is no item in the box, and the sealed is also broken. And they send a empty box....
Complaint comments  Read comments Complaint category Mobile Handsets

Professional Courier — Courier booked on 7-Nov not able to track it till date

 Alagappan Ve on Nov 10, 2016
Hi,
We had booked courier on 7-Nov-2016 with the docket number MAA53257272 from Chennai to Bangalore but even after 3 days we are not able to track it in the Professional Courier website and when called to their Customer care I have been informed that there is no docket number available in their system.

We request the courier company either to deliver the courier or return it back to the sender at Chennai....
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — No Door-to-Door delivery

 Sree Kumar A.V on Nov 9, 2016
I had sent my insurance details from Coimbatore to Cochin. When package reached in the Hub (Thripunithura), Courier guy called me and asked to come and collect it from the HUB. They told me that, they won't do a Door to Door delivery. They returned the package back to Coimbatore without notifying me. I had escalated their triviality to their senior managers, None of them care about what exactly happened. Due to their irresponsibility, I was failed to submit the document to my lawyer on time. If you are not able to deliver the packet to Doorstep, then why need to pay money for this. They were very...
Complaint comments  Read comments Complaint category Postal & Delivery Services

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