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The Professional Couriers Customer Care

The Professional Couriers India

No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
India - 400705

Customer Care Phone Numbers and Contacts

Phone:+91 22 2781 3309
Fax:+91 22 2757 4590
Regional Offices


F-10, New Madhupura Market Near Police Commissioner Office AHAMEDBAD - 380 004.
Ph: (079) 25627290, 25632147, 25632148
E-mail :,

# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross,
Malleswaram, BANGALORE - 560 055.

The Professional Couriers Complaints & Reviews

The Professional Couriers - Non delivery of Courier IXU503257

 Swapnil73 on Feb 21, 2015
The courier company charged me a hefty amount of Rs 400 for urgent delivery of books. I sent them on 12th feb and they promised me if I pay that much heavy amount the courier will reach by 15th morning to Amritsar. It's 21st Feb now and till date the courier Is clueless. Their site shows IN TRANSIT when actually the courier has reached Amritsar office. No one in their office is picking up the phone.PATHETIC SERVICE.PATHETIC COURIER EXPERIENCE...
Complaint comments Read comments Complaint category Postal & Delivery Services

Professional Courier - Not received my courier after 15 days also

 nirmalin on Feb 12, 2015
VNB2343807 The above courier had sent on 30-1-2015 to Bangalore to the below address Nirmalin Vasanth Bangalore 560024 Till now i have not received my courier and if i call to your people no proper response. They are telling we have not received but i have the screen shot of the staus on their webpage saying that the courier reached to the location Please take action on this immediately and i want my courier with in a day or 2. Regards Nirmalin Vasanth...
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - irresponsible talk by the delivery person

 vijayth on Feb 10, 2015
i have received a courier from the profesional courier porur branch on 10.02.2015. during the time of delivery they called me for address conformation. but i cutted the cal as i was in a meeting. when i called tthem back after the meeting. the delivery person was talking in such an indescent manner. when i gave the complaint to theoffice he was also talking in an indescent manner....
Complaint comments Read comments Complaint category Other

The Professional Couriers - Drunk delievery guy , reported abt this to courier company office bangalore. NO REPLY from their end sill now

 sid_sachdev on Feb 6, 2015
My uncle send a courier . i told my friend to collect the parcel and my friend is lady, your courier guy RAJU called my friend and talked in very rude manner. and when she was guiding your guy to come to address, he said i cannot come there. the road to my place is fine, and in proper condition and even truck can come properly . but he was early 50 guy and i think he drive auto . and then you guy said come to this place and collect it and my friend called me and explained me the whole situation and i thought i will explain him not to talk like this to ladies as a general suggestion and...
Complaint comments Read comments Complaint category Postal & Delivery Services

Professional Couriers - dispatched but not delivered to the destination!

 D.DESHAKUMAR on Feb 5, 2015
i sent courier in PRO premium format from chennai pallavaram to bangalore whitefield...the staffs in pallavaram told me that they will deliver it in 24 hours...And according to track no. they dispatched the courier to bangalore whitefield office but the bangalore whitefield courier is telling its not yet reached...but we seen in the site its dispatched morning itself...but they telling not yet received... BANGALORE WHITEFIELD PROFFESSIONAL COURIER not yet dispatched...its too urgent so i sent it in PRO premium...pls rectify my query and take action on whitefield courier as early as possible...and...
Complaint comments Read comments Complaint category Movement & Delivery

The Professional Couriers - Parcel Not delivered.

 johnwicklip on Feb 1, 2015
I sent a courier, 10 days before, through THE PROFESSIONAL Courier. The booking person booked, after calculating weight, addressed to "Wavandal (PO), khalapur (TK), Raigad(DT), Maharastra (ST)." The booking amount is Rs.160. I confirmed over phone that The parcel did not received. The Booking No is : 258385 Then I asked the TPC (The PROFESSIONAL Courier) sankarankovil on 29.01.2015 Eve 3.30. They answered that they will reply after enquired at Chennai. Next day they (sankarankovil TPC) replied that The parcel was returned to chennai due to the reason of NOT SERVICING AREA. It will be returned...
Complaint comments Read comments Complaint category Postal & Delivery Services

Professional Courier - Delay service

 arlal on Feb 1, 2015
One envelop was posted from kerala to odisha by me dt-17-01-2015. I can't get till the date that material.The track no is acl119975 and not responding the costumer care centre.Allready 16 days over and it is an emergency document for me, so i choose the courier service .Please action agaist the professional courier....
Complaint comments Read comments Complaint category Products & Services

The Professional Couriers - Courier not Delivered

 yks0000 on Jan 24, 2015
My Courier was not delivered and status show as No Service Area. This is very important for me to reach before 27 Jan 2014. I would like to know when it will be delivered to me and why it showing as Dispatched backed to BLR. If my address in Ghaziabad is not in your service area, then on very First Place, why you booked and accepted the courier at Bangalore. Second, Don't you guys have any courtesy towards customer to give a call once their Courier is received and you are not able to delivered. Also tried reaching you on Phone as below but no one is picking them. Phone No. : 0120-4220499/4119662...
Complaint comments Read comments Complaint category Travel Agents

The Professional Couriers - Delivered damaged consignment

 M.V.S.L.AMALESH AMMU on Jan 20, 2015
A parcel send to me through Profession Courier Services, on 13th Jan 2015 from Nellore was dispatched at destination a week later on 16th Jan 2015 and was not delivered to me and abandoned it in storage. I went and collected it by myself on 20th Jan 2015. After taking the parcel to home found that it was ruined completely by rodents and all the stuff inside, which includes 599rs t-shirt and few medicines worth 250rs were completely damaged. When went and asked for explanation in the Profession Courier Services outlet, the in-charge there was rude and impolitely asked to lodge a complaint. Profession...
Complaint comments Read comments Complaint category Movement & Delivery

Professional Courier - Delay in Courier and very bad response

 ramurvrjc on Jan 16, 2015
I was supposed to get my courier 3 days person from the courier office had called me(14th jan 2015 around 10.30AM from Prarthana School area branch-Bangalore. professional courier) to confirm the address and I told him the address where to come and he told he would be there in 5 mins.he had not come till afternoon and when i called him to check they told hat address is not in their area and they sent to Banashankari 2nd stage branch and will be delivered in 2 hours.Again i called them to check they gave Banashankari Branch number and they told they have not received any thing like that.again...
Complaint comments Read comments Complaint category Business & Finances

The Professional Couriers - Complaint against non receipt of courier (documents)

 sapnashetty on Jan 10, 2015
Before sending the documents I had confirmed with the firm whether they send it to the captioned address, only on the confirmation I had sent documents through courier on 6th of Jan 2014, tracking id Pro1821885 from Mumbai to Sultanpur. However the documents have not yet reached. I am following up with your customer care executive Mr Sanjay Yadav(Phone No.-08108112811), he is not been able to trace my documents nor is he receiving my calls. The documents are very important. I need to know the status of my documents urgently. Misplacement of the documents.I had to submit the documents on friday,...
Complaint comments Read comments Complaint category Other

The Professional Couriers - Consignment not yet delivered

 Muthamilan.A on Dec 15, 2014
we Life Line Clinical Lab, Hosur - 635109.Tamilnadu, Sending Medical Laboratory specimens through " The Professional Couriers" regularly for the past 15years. Regret to bring to your notice that the consignment(Specimen of Hysterectomy patient's uterus for hysto-pathological examination) sent on 07/12/2014, have not yet delivered. This had been complained to the Local Office Verbally on Saturday that is 13/12/2014 itself. The Consignment has not yet traced out. At the same time your Local office bearers does not respond properly. Our Client(Patient of us) has warned us that they will go to...
Complaint comments Read comments Complaint category Hospitals

Professional Couriers - Delivery Issue

 Akhil004 on Dec 10, 2014
My College has send me a document through professional courier from nagercoil to kottarakara. On monday (08-12-2014) I have got a call from professional couriers kottarakara that the package is available and I have to collect it directly from the office and they don't have home delivery in my area. When I enquired about this matter in the regional office of Professional couriers they said kottarakara branch has home delivery services in limited areas, but they said they don't know which are the areas. then they gave me a number. I called in that number told him the same complaint, he gave me a mail...
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - Worst Courier STill on transit for two months

 Smruti Ranjan Behera on Dec 5, 2014
I have sent a courier on Oct 20 2014 from Bhopal to Bhubaneswar. But the shipment is still on transit from DElhi to BBS for about 2 months and it is still on transit as you can see it here They have actually stolen and not interested in taking responsibility about it. What courier company does that. When the regional office in Bhubaneswar was contacted they said to contact Bhopal and Bhopal is contacted they said to contact Bhubaneswar. What type of game. Nobody has a clue about anything. The staff are simply dumb and uneducated people. companies...
Complaint comments Read comments Complaint category Movement & Delivery

The Professional Couriers - NON DELIVERY

 r thiagarjan on Dec 4, 2014
I booked one medicine parcel on 25/11/2014 from Thanjvur to Banglaore, Till date (04/12/2014) they have not properly tell about the state of the parcel, After made many calls, today they said the parcel returned with non locating the mail address, I need judicial remedy for this type of non response with our cost....
Complaint comments Read comments Complaint category Other


 Sridhar Narayanan Iyer on Nov 29, 2014
I had sent a letter by courier from Kolhapur to Dombivili on 6/11/14 by Professional Courier vide KHR896017. This courier was delayed beyond reason and finally on 13/11 - I personally went to the Courier office in Thakurli and took delivery of the letter and gave it to the recipient. Why it takes 7 days for a courier to reach from Kolhapur to Dombivili sans logic and Courier company has not given any reason for this delay. I have sent them a written complaint by email on 14/11 and despite several reminders have not recd. any information in the last 15 days. Want to take legal action against the...
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - misbehaviour at delivery time to reputed company

 Uday Chandarana on Nov 15, 2014
Dear Sir, we consigner have received a shamed, complain regarding misbehaviour from the person of profesnal courior person at time of delivery. consingee had received a fully opened parcle of 14kg without any invoice or box, it was in bag, so he complained to the delivery person, the delively person so rudly told, we are not responsible for any demage, next time dont send in this courier. We are manufacturing company in jamnagar since 20 years SHIVAM BRASS PRODUCTS & dealing with profesnal courier since many years, consignee has told not to send any cover or parcle in this courier. IF ANY...
Complaint comments Read comments Complaint category Business & Finances

The Professional Couriers - Parcel Opened and items were stolen

 Chhavi Nath Dubey on Nov 11, 2014
My Docket no LKO503835776 has been opened and material inside that was put into a sack ( gods knows where the bag went) and delivered to me and also many items are missing. I tried your customer care but its not working. The parcel was booked for air delivery on dt-29/oct/14 and delivered to me on 11/11/14....
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - Very poor service

 Ramesh Senguttuvan on Nov 8, 2014
Hi, MAA523646431 has been booked on Nov 5, 2014 at Chennai and it reaches the Bangalore Marathahalli on Nov 6. After 2 days also it's not delivered and when contact to Marathahalli deleiver center they said it'll be delivered on Monday else come and collect the consignment. As a customer i'm expecting a good service. If i'll collect the same on their deliver centre then what about their service and why i have to pay money to them. I had the same kind of experience on Tamilnadu also....
Complaint comments Read comments Complaint category Movement & Delivery

Professional Couriers - Empty cover received - Items missing

 logiforu on Nov 7, 2014
Hi, My Father sent a watch through Professional couriers from Salem to chennai.My wife received the courier and checked.she was shocked by seeing that empty cover.It costs around Rs.2000/-.When my father enquiries about that couriers they are telling to give a letter for theft of the items. I enquired Chennai office regarding the courier they are saying that we don't have any control you have to ask Salem office.I asked them to check the peoples who carried the items (it may be 2 peoples or 2 branch office) they told that we cannot do that and we don't have those details(Surprising). Better...
Complaint comments Read comments Complaint category Postal & Delivery Services

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