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The Professional Couriers Customer Care

The Professional Couriers India

No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts

Phone:+91 22 2781 3309
Fax:+91 22 2757 4590
Regional Offices

Ahmedabad:

F-10, New Madhupura Market Near Police Commissioner Office AHAMEDBAD - 380 004.
Ph: (079) 25627290, 25632147, 25632148
E-mail : amdgj@tpcindia.com, amdro@tpcglobe.co.in

Bangalore:
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross,
Malleswaram, BANGALORE - 560 055.
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The Professional Couriers Complaints & Reviews

The Professional Couriers - Parcel Opened and items were stolen

User
 Chhavi Nath Dubey on Nov 11, 2014
My Docket no LKO503835776 has been opened and material inside that was put into a sack ( gods knows where the bag went) and delivered to me and also many items are missing. I tried your customer care but its not working. The parcel was booked for air delivery on dt-29/oct/14 and delivered to me on 11/11/14....
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - Very poor service

User
 Ramesh Senguttuvan on Nov 8, 2014
Hi, MAA523646431 has been booked on Nov 5, 2014 at Chennai and it reaches the Bangalore Marathahalli on Nov 6. After 2 days also it's not delivered and when contact to Marathahalli deleiver center they said it'll be delivered on Monday else come and collect the consignment. As a customer i'm expecting a good service. If i'll collect the same on their deliver centre then what about their service and why i have to pay money to them. I had the same kind of experience on Tamilnadu also....
Complaint comments Read comments Complaint category Movement & Delivery

Professional Couriers - Empty cover received - Items missing

User
 logiforu on Nov 7, 2014
Hi, My Father sent a watch through Professional couriers from Salem to chennai.My wife received the courier and checked.she was shocked by seeing that empty cover.It costs around Rs.2000/-.When my father enquiries about that couriers they are telling to give a letter for theft of the items. I enquired Chennai office regarding the courier they are saying that we don't have any control you have to ask Salem office.I asked them to check the peoples who carried the items (it may be 2 peoples or 2 branch office) they told that we cannot do that and we don't have those details(Surprising). Better...
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - No mail for complaint made

User
 Niaz Ahamed on Nov 3, 2014
I had a poor experience with Professional courier, so i have made a screen shot of the details and the status of my courier and sent the mail to maaro@tpcglobe.co.in & maaro-crm@tpcglobe.co.in and cc to ho@tpcindia.com & ho@tpcglobe.com on Oct 18, 2014 at 3:01 PM There is not even a acknowledge mail from the Professional courier end till this date. This doesn meant Customer has no other work than to drop a mail to you. Hope atleast I will get a reply to this mail. Thanks...
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - Damaged Parcel

User
 SenthilKumarM on Nov 3, 2014
I got a parcel from Kolkatta (Diwali sweet) to Bangalore and it was fully damaged. I didnt accept the parcel (CC_No : ccu16389912). Though they charged Rs.150 for this delivery and it was not delivered properly. I would like to raise a complaint against this....
Complaint comments Read comments Complaint category Movement & Delivery

Professional Couriers - missing parcel

User
 Vikramjit Chakraborty on Oct 30, 2014
Dear sir, This is to inform you that I Bikramjit Chakraborty recently I sent a package(consingment no. CCU16620090) containing important items to one of my relatives on 18th October who presently lives in Jharkhand, Ramgarh, through professional couriers from their Baruipur branch. But nearly a week or more passed the package was not being delivered. I am shocked to find out that when ever I try to contact their kolkata office they are not able to provide any information regarding my parcel. Moreover they assist me by giving me the number of their Ranchi professional couriers office and tells...
Complaint comments Read comments [1] Complaint category Other

The Professional Couriers - Intentional late delivery of parcel

User
 varunr on Oct 30, 2014
TO WHOMSOEVER IT MAY CONCERN My name is Varun Rajarangan. I am from Trivandrum, Kerala. I had ordered an oscilloscope from techtronix banglore. Unfortunately they sent me through Professional courier. The parcel reached their office which was very near to home. The called me and told me to take it from their office. Since I work in technopark, I was not in a position to go there. So I asked them to deliver to my house which was less than a km from their office. They refused to do so. So I asked them not to close the office till 5:45pm... so that i can collect the parcel. But these stupid people...
Complaint comments Read comments Complaint category Computers & Accessories

The Professional Couriers - Parcel not delivered and poor response

User
 saradhas07 on Oct 21, 2014
Hi, A parcel was shipped on Oct 10 2014 19:13:11 from Satyamangalam to Bangalore. Today is Oct 21 and it is still not delivered. I'm following up with the bangalore office. When I called the Bangalore office today (Oct 21), the lady who spoke to me says they don't know when the parcel will be delivered and was very rude. This is really causing lot of mental stress....
Complaint comments Read comments [1] Complaint category Other

Professional Couriers - lost of item in the courier transit

User
 VELDURTHI on Oct 20, 2014
My brother has booked a parcel at Kurnool (Andhra Pradesh) Professional courier branch office to send to Pune. He has put 7 small boxes in a big box made of card board. The professional courier head office in pune, initially told they will deliver at my place, but later they called me to pickup my parcel from their branch office at Nanded Phata, Pune, since they don't have delivery to my place, but their website shows they have service and door delivery to my place. After collecting my box at their branch office, I have opened at my place. I clearly see a long cut at the side of the big box...
Complaint comments Read comments Complaint category Products & Services

Professional Courier - Worst and Empty delivery & Unprofessional behavior from Professional Couriers

User
 Raveendra Naik on Oct 16, 2014
Hi, I sent one mobile from Bangalore to Bhatkal via professional courier service on 13/10/2014. The parcel reached the destination on the next day and my friend opened the parcel in front of the courier authority. Parcel was empty and Mobile and memory card of worth 6000Rs and 750Rs were missing. Even the parcel weight got decreased. I tried calling Professional courier helpline and didn't get any help from them. They are switching off their helpline no i.e. 9379274032. Docket no is BLR74811989. So help me to get my things or money back....
Complaint comments Read comments Complaint category Mobile Handsets

Professional Couriers - LATE DELIVERY

User
 subrat124 on Oct 8, 2014
COSIGNMENT NO 12754, FROM PIPIL (ODISHA) TO HYDERABAD IT TOOKS MORETHAN 20 DAYS TO ARRIVE AFTER REPEATEDLY COMPLAINNING, AND SOME PAPERS AND ONE RAKHI ALSO KEPT AWAY WHICH WAS CLEANLY UNDERSTOOD FROM CUTTING AND STICKIRING AGAIN.NO ONE LISTING IF I AM CALLING FOR COMPLAIN.MOST OF THE LAND LINE Number GIVEN ON THERE SITE ALSO ARE NOT WORKING....
Complaint comments Read comments Complaint category Postal & Delivery Services

Professional Courier - Delivery of Consignmen​t No BLR3829560​50 to wrong address

User
 Rupam_Kumari on Sep 30, 2014
The professional courier has delivered my consignment BLR382956050 to wrong address 0N 30/09/2014 The consignment was destined to Whitefield Main Road. The tracking shows that it has been delivered to destination “kormangala 2nd block”, I have tried to reach their customer service on all the numbers listed on their website and none of them is getting answered. I have also called corporate office number and no one responds to that too. please help me to get my items back....
Complaint comments Read comments Complaint category Postal & Delivery Services

The Professional Couriers - super slow and lazy and pathetic service

User
 mzlari on Sep 30, 2014
a packet was booked in kolkata on a Saturday and it was suppose to be delivered in kanpur u.p. on Monday but it didnt get delivered. i called them up and they asked me to call up the head office in kanpur again i was asked to call up the head office in delhi and from there i got the message that the packet will be delivered tomorrow that is on a Tuesday at around 2.00 pm its Tuesday again and yet the packet is not delivered and when i called them up again i had to follow the hierarchy call up the local office than the head office in kanpur and than in delhi and now they are saying that the packet...
Complaint comments Read comments Complaint category Movement & Delivery

The Professional Couriers - Bgm13084051- unprofessional service from professional services

User
 Ashwath Desai on Sep 16, 2014
Hi Sir

This is to inform about the extremely poor service rendered by your company in the past few months.

A parcel carrying important set of documents Parcel ID- BGM13084051 was couriered from Belgaum on 5th Sep 2014 but it is still not delivered to my residence at Whitefield Bangalore(FYI- Today is 16th Sep). Now coming to the worst part, after tracking it with the help of your office in Belgaum, I understand that it has reached the Ramgondanhalli office(which is Whitefield INDEED) on 6th Sep!!! Now to add more salt to shame, when I call up your office I get to hear...
Complaint comments Read comments Complaint category Utility Services

The Professional Couriers - Terrible Delivery and Rude behaviour

User
 sonali_roy on Sep 13, 2014
Hi, I ordered from Amazon.in IAS Mains General Studies Chapterwise Solved Papers (2013-1997) [ASIN: 9351418022. My expected Delivery date was 10th Sept2014, when i tracked my order on 10th sept 2014 in tracking it was showing as transit and it was delivered at Kazhakuttam, Trivandrum office at 9th Sept 2014 . They neither contacted me nor delivered my order . When i called them on 13th September 2014, the lady's behaviour was very rude and denied to deliver at alternative location which was nearby or on my same address as was mentioned at the time of purchase mentioning that there was no one...
Complaint comments Read comments Complaint category Movement & Delivery

Professional Couriers - Rakhi missing in envelope and empty envelope delivered in one month

User
 Manisha Sah on Sep 7, 2014
I sent Rakhi to my brother in Noida from bangalore, on 8th Aug, transaction shows in transit still after 31 days, on 7th September. It reached Naoida on 11th Aug, but to deliver in same area it took more than 28 days AND TO My surprise it "rakhi" was missing, it was just empty envlop with tilak and packing material; even normal postoffice would have reached early.if any one walks from bangalore to noida can reach earlier then this SHITY CARPYYY Currier service, Request the Owner to pls SHUT DOWN their business and try some other area.CURIER DO NOT WORK like this. Attached are the PROFF....
Complaint comments Read comments Complaint category Movement & Delivery

The Professional Couriers - Missing Document

User
 MuniSekar KA on Sep 5, 2014
Ref Docket no - MAA521642372 dt 30th Aug 2014 We have couriered important document on 30th Aug 14, from Chennai to bangalore through The professional Couriers, but till now not delivered the document, and when contacted them they are not responding properly. This kind of courier companies should banned and initiate stringiest action against them....
Complaint comments Read comments Complaint category Movement & Delivery

Professional Courier - Non reciept of courier, going to be a month

User
 Shah Salma on Sep 1, 2014
Hi, I am Salma. A courier had been sent from Bangalore to Bikaner that comprises of an important document. The courier was dispatched from Bangalore on 4th Aug, and I could see in the status that it was dispatched to Bikaner on 7th Aug. I waited for a few days, I didn't get any call from them. Today is 1st sept, the status is still 'on transit'. Its going to be a month, still no any update. Last time, In the month of June, I did receive a call from Bikaner courier hub and said to pick up my courier. They said they do not cover the area where I stay. I did go there and collected my stuff. However,...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

Professional Courier - undelivered courier

User
 montu66 on Aug 30, 2014
Respected sir, I m writing you to inform about my undelivered courier from Professional Courier which was sent from Chhatral (kalol) to Kotputli (Dist jaipur) on 22 august 2014. That courier was return from Jaipur yet I have not received. That company's employee did not inform or call both side before return courier. I have checked on-line status on courier site it shows that it is in kadi. Its on-line status has been attached for your further actions. I clearly had informed courier boy that this is my very urgent docs. pl. delivered on 26/08/14. but from Jaipur they returned it back on 25/08/14...
Complaint comments Read comments [1] Complaint category Other

Worst Delivery & Unethical Behavior By Professional Courier - Consignment not delivered even after 12 days - Bhiwadi to Pune

User
 Er_Muthu_R on Aug 29, 2014
We Booked a consignment from Bhiwadi to Pune by 16-Aug-14. But till today material not delivered to consignee. No update from M/s. Professional courier tracking portal. No proper response from your customer service. Instead of his behaved in unethical manner when I ask about the consignment. We handed over the parcel in completely sealed cotton box with very good condition. It has got damaged during transit since as per their tracking details it was delivered to pune by 23-Aug-2014. But now they are simple saying material got damaged. It is totally worst behaviour from M/s. Professional...
Complaint comments Read comments Complaint category Movement & Delivery

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