The Professional Couriers Customer Care
The Professional Couriers India
Customer satisfaction rating: 1%
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644
COMPLAINTS

The Professional Couriers Customer Care

The Professional Couriers India

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Address
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2757 4590

Additional info
Regional Offices
Ahmedabad

F-10, New Madhupura Market Near Police Commissioner Office Ahmedabad - 380 004
+91 79 2562 7290, +91 792563 2147, +91 792563 2148

Bangalore
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross, Malleswaram, Bangalore - 560 055
Customer Care: +91 80 2223 0457, +91 802223 0459, +91 802224 7957
Business Enquiries: +91 80 2356 1528
Mob: +91 98 4442 4905
Fax: +91 80 2346 2272, +91 80 2211 0649

Bhubaneshwar
7-A, Station Square, Kharvel Nagar, Bhubaneshwar - 751 001
Mob: +91 98 5309 0002, +91 75 0499 4446

Bhopal
Plot No.39D, Mangalam Tower, Behind Hotel GK Palace, M.P. Nagar, Zone - II, Bhopal - 462 011
Tel: +91 07 5391 8811, +91 07 5257 5396
Mob: +91 88 8991 5303

Chandigarh
Ground Floor, Coal Depot Complex, Sector 22-C, Chandigarh - 160 001
Tel: +91 17 2502 4560, +91 17 2657 0738
Mob: +91 92 1633 5601

Chennai
#17, Cathedral Garden Road, Nungambakkam, Chennai - 600034
Customer Care: +91 44 6620 2200
Fax: +91 44 6620 2100
General Enquiries/Operations: +91 44 6620 2020
Business Enquiries: +91 44 4555 3200
Fax: +91 44 2855 4241

Cochin South
33/1695D, Vivekananda Road, Vennala, Cochin - 682028
Customer Care: +91 48 4412 7512
Mob: +91 90 2063 2527, +91 90 2063 2525
Operations: +91 48 4235 6824, +91 48 4235 6706
Business Enquiries: +91 93 8862 0043

Cochin North
34/2275A, Cherukomarath Road, Mamangalam, Palarivattom, Cochin - 682 025
Customer Care: +91 48 4253 5125, +91 48 4253 5126
Mob: +91 93 8862 0029
Operations: +91 48 4239 3124, +91 48 4239 0899, +91 48 4239 0669
Business Enquiries: +91 93 8862 0039

Gauwhati
Lehajan Lane, Opp Preronaa's Volvo Point, Opp Hotel East India, Ulubari, Gauwahati - 781 007
Tel: +91 82 5484 0077

Gurgaon
Mata Road, Near Utsav Garden Gurgaon - 122 001
Tel: +91 12 4646 5203, +91 12 4646 5204, +91 12 4646 5205

Hyderabad
501, 5Th Foor Jade Arcade, Opp. Hotel Paradise M.G. Road, Secunderabad - 500 003
Tel: +91 40 2781 3344
Fax: +91 40 2781 3344

Indore
LG Floor, Aditya Enclave, C-1, HIG Square, Near LIG Square, Opp. Andhra Bank
Tel: +91 73 1404 4194, +91 73 1428 6841, +91 73 1428 68442
Mob: +91 88 8999 5765, +91 88 8999 5764

Jaipur
G-1, Roshan Tower, Gopinath Marg,Purohit Ji Ka Bagh, Jaipur - 302 001
Tel: +91 14 1402 0806, +91 14 1402 0807, +91 14 1402 0808, +91 14 1402 0809

Kolkata
5th Floor, RTC House, No:4, Dr. Suresh Sarkar Road, Kolkata - 700 014
+91 33 2284 0059, +91 33 2284 0069, +91 93 3085 8586, +91 93 3107 0059, +91 93 3083 7231

Lucknow
#33, Cantonment Road, M.No. 118/89/2/5 Behind, Bank of Baroda, Near Odeon Cinema, Lucknow - 226 001
+91 52 2305 0380, +91 52 2406 0729, +91 93 0702 3993

Mumbai (Western region)
Western Region, Ground Floor, Diamond Apartments, New Link Road, Oshiwara, Jogeshwari (W), Mumbai - 400 102
Tel: +91 22 2837 2267, +91 22 2837 2274, +91 22 2634 8397, +91 22 2634 8399, +91 22 2639 3331, +91 222639 3332
Fax: +91 22 2634 8402

Mumbai (Central Region)
Bombay (Central Region) 301, Monarch Plaza Plot No.56, 3rd Floor Sector - 11, CBD Belapur, Navi Mumbai - 400 614
Tel: +91 22 2756 2255, +91 22 2756 2256, +91 22 2756 2257, +91 22 2756 6241, +91 22 2756 6243
Fax: +91 22 2757 4590

New Delhi
A-65, Naraina Industrial Area,Opp. PVR Cinema, New Delhi – 110 028
Tel (Inbound): +91 11 4949 0200
Tel (Outbound): +91 11 4572 3333
Fax: +91 11 4572 3344

Patna
#G/13, Chandivyapar Bhawan, Exhibition Road, Patna - 800 001
Tel: +91 61 2250 0585, +91 61 2658 4239
Mob: +91 93 3473 5596, +91 93 8674 4423, +91 97 9814 1132

Raipur
Opp. City Blood Bank, Vivekananda Ashram, 1st Floor, Amapara G.E. Road, Raipur - 492 001
Tel: +91 77 1402 0581
Mob: +91 75 0933 3396

Ranchi
Sen Villa, 445 PP Comound, Opp. Roy Color Lab, Ranchi - 492 001
Tel: +91 65 1657 0815, +91 65 1756 0816
Mob: +91 92 0448 1685

Business Associates - International
Colombo
No. 26B, 2nd Floor, Retreet Road, Colombo, Sri Lanka
Tel: +94 112 727 799, +91 113 443 944, +94 773 158 643

Dhaka
House #9, (Gr Fl), Road # 15, Nikunja - 2, Khilkhet, Dhaka
Tel: +88 028 954 780
Mob: +88 01 782 436 688

Doha
No-226 Post Box # 5539, Opp Cinema Mall - 4, Near Grand Mall, Sanaya Industrial Area, Doha, Qatar
Tel: +974 44 983 444, +974 44 418 848
Mob: +974 74 78 17 17
Hotline: +974 33 22 96 22

Dubai
113, 1st Floor, Al Garhoud Star, Al Garhoud, Off. Airport Road, Dubai - UAE
Tel: +971 4251 7792, +971 4294 6204
Mob: +971 5045 61844
Fax: + 971 4294 6205

Hong Kong
Unit C, 6/F, Fast Industrial Building, 658, Castle Peak Road, Lal Chl Kok, Kowloon, Hong Kong
Hotline: +852 3726 0000
Fax: +852 2745 6077

Kathmandu
Tinkune, Kathmandu, Nepal
Tel: +977 1411 1793, +977 1411 1660

Kuwait
Head Office & Farwaniya
Easa Al Yousifi & Sons Complex, 6th Floor, Best Showroom, Behind Farwaniya Police Station, Farwaniya, Kuwait
+965 2475 8283, +965 2239 8203, +965 9722 8624, +965 9725 1236

Jleeb Branch
Abdul Rahman Complex, Office No 62 & 63, Mezanine Floor, Jleeb Al Shuyoukh, Kuwait
+965 2475 8283, +965 9722 8624, +965 9725 1236, +965 9961 8475

Singapore
No. 15 Veerasamy Road, Singapore - 207323
+65 6291 0900

United States Of America
161-15 Rockaway Blvd, Suite # 107, Jamaica, NY-11434
Tel: +1 718 723 0014, +1 718 723 0015
Fax: +1 718 723 0018

View More Information...

Customer satisfaction rating
1%
Complaints
644
Pending
1
Resolved
3
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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The Professional Couriers Complaints & Reviews

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The Professional Couriers — Delivery of rakhi to mathura address from mumbai

 Ranjan Agrawal, mumbai on Aug 23, 2016
I sent rakhi on 5th august from govandi office to mathura. The address had the proper pin code.
When i enquired on 13th, came to know that it was misrouted to moradabad.. (How..???). Moradabad center sent it to delhi for further forwarding. And after that it was not traceable from that day onwards till 18th (Rakhi). No one had a clue and they were just giving useless answers that madam you call customer service or call that office where you booked. The booking office saif, call customer service.
Now, they have returned it back to mumbai (Why..? Who told them to return?)
I...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — The professional couriers (stupid service) failure to deliver parcel at stipulated time

 rajesh3125 on Aug 23, 2016
Hi all

Myself sent a parcel via professional couriers on august 12, 2016 at around 1pm from chennai to trivandrum.

Professional courier tracking number maa535363320.

The weight of the parcel is 4.7 kgs at a good courier cost.

The parcel was supposed to be in trivandrum by 18th august morning, or worst case 19th august morning.

It has been 10 days since the supposed delivery day, yet the consignee have not received the parcel.

Their tracking info showed parcel is on transit, but from there on to trivandrum....
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — Late delivery of a pro premium package, please guide

 meghasiva on Aug 22, 2016
The courier item was send to Trissur Kerala from Bangalore on 18th up on promise that it will definitely reach to the addressed person on 20th Saturday. I availed Pro Premium fto make sure that it reaches in time. The package was to some one in Qatar, and was addressed to a friend in Trichur who was travelling to Qatar on 22nd Monday. The Item only reached the main depot in Trichur on 22nd morning, by then my friend had boarded his flight. The loss worth delivering the parcel to Qatar by the Company it self. Whom shall contact for this, please guide me....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — Courier not deliver

 Tarak Modi on Aug 20, 2016
I've booked a consignment on 11 august 2016 from mehsana (north gujarat) with 1.2 kgs to patna (patna city).
On 13 august 2016 courier received at patna city.
I can understand two days were on holiday i. e. 14 august (sunday) & 15 august (public holiday).
After that still patna office does not deliver consignment even on 20 august 2016.

I've called on contact no like customer care, area manager & regional manager (patna region) giving at website but no one is receiving the phone even corporate office at mumbai also....
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Failure to deliver parcel at stipulated time

 aditya911 on Aug 19, 2016
My family sent me a parcel for eve of rakshabandhan via professional couriers, naraina industrial area, delhi on 16th august at around 1pm. Being it air way delivery with express charges, the parcel was supposed to be in pune by 17th august evening, or worst case 18th morning. Parcel has rakhi, sweets, dry fruits and other perishable item (The reason for opting airways medium for delivery).

It has been two days since the supposed delivery day, yet i have not received the parcel. Their tracking info showed parcel in mumbai on 17th, but from there on to pune they have carelessly handled...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

The Professional Couriers — Courier stuck at a place

 avipayel on Aug 17, 2016
I had sent a courier on 8th aug and bu 9th aug it reached near the destination. It reached thr and is just not getting delivered. The customer care says call this number and ask them to send.. We cant do anything.. I still called them up and then the person on the other side says.. M outside will get back to u.. But this never happened. Being a customer, am i supposed to enquire everyday about my courier. These people are so not professional. I will make sure never to uae this service again....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — Worst service

 Jatinnikki on Aug 16, 2016
I m using dis courier service for running my small online bussiness from home.. Due to der name i opt for professional courier bt dis is the worst courier service i hav ever experienced.. Uneducated girls picking calls in the offices who dnt knw hw to talk with customers... Dey never track my courier in fact i only need to call on no. Dey keep on giving.. Der mobile no. Alwx busy as m der regular customer never hav courtesy to call back again... Sometimes courier lost sometimes der reply madam humko bhi nhi pata kidhar gaya courier... Plz u should stop giving dis service unless u dnt hav the capacity...
Complaint comments  Read comments Complaint category Business & Finances

The Professional Couriers — Not receive my parcel

 chittranjan kumar 21 on Aug 13, 2016
Sir, i have done my parcel on 6 aug 2016 from dehradun to cuttack which track no is ddn506339251 it is recieve in cuttack office of courier service as per there tracker shows but they are not delivering it and even no response are shown from them....
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Complaining about product late delivery

 Arun1408 on Aug 11, 2016
Consignment num:[maa534199291]. Mob num:9942871502
Our nadar community leader and ex. Mla send some highly confidential and important parcel from chennai courier to thiruvarur courier... Courier reached 6.08.2016 (Sat) at thiruvarur office.. Sunday we have some important function the courier didn't delivered... It transferred to another area name (Lakshmangudi).. But our area under the control of thiruvarur, we give full address with mobile number but they are not intimate me.. Few days later 10.08.2016 the parcel again reached thiruvarur after they call and collect.. Our function is missed...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Refuse to deliver to the door step

 adijayan on Aug 9, 2016
The parcel was arived on 5th august and i have spoke to the local office of professional courier on 8 and 9 (9061829797) and they informed me that they will not take the responsibility of delivering the goods at my customers door step.
Whoever wants the good, they have to go to their office and collect the parcel during office hours. I am not in position to visit them during the office hours due to my engagement...
Complaint comments  Read comments Complaint category Computers & Accessories

The Professional Couriers — Very bad customer service

 Sandeeptvs24 on Aug 9, 2016
Hi team,

I am writing this mail regarding bad customer service. I purchased a new bike last month on 26th june. Showroom guys told that your bike insurance will be dispatch from professional couries. However i called this courier centre many time, they told its been dispatch our member will come & provide you. Later again i called they told some idiotic reason. Tracking no for my request blr4950706278. I called person called shivakumar from your agents....
Complaint comments  Read comments Complaint category Insurance

The Professional Couriers — Consignment delivery not in time

 diwash123 on Aug 8, 2016
Dear sir,
I wanted to send my consignment to kalimpong, but it is showing it reached in siliguri because of some reason my consignment is in same place after 3 days that is siliguri.

Sir it will take just 4 hrs to go to the kalimpong but my consignment is in the same place after 3 days. I don't know you are sending my consignment in which mode of transportation.

I hope you will do the needful....
Complaint comments  Read comments Complaint category Products & Services

The Professional Couriers — Item is not delivered even after 15 days

 hiteshposhia on Aug 6, 2016
I have booked parcel on 22 July 2016 for mysore. consignment number AMD11020358. Tracking details shows that item reached mysore on 26 july. but website was not showing branch contact number or address. i registered complaint on 4th august 2016. i got complaint number CRM136086.
i sent mail to head office on 6th july 2016. but did not got any response from company....
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Delay my courier

 Dillip1 on Aug 2, 2016
Sir i am from odisha jajpur district i order a divasco whey the courier man donot contact me and put the courier to return box when i enquired from bbsr they said they dispatch the courier to this man i call district courier man he said it was a mistake delay my product he denied to come my home but agree to his suitable place my still not delivered plz help me address of mine - at-bari po-baricuttack dist - jajpur pin 755003 my consignment no-del512474393...
Complaint comments  Read comments Complaint category Food

The Professional Couriers — Non delivery of document airway bill no. amd11084182

 nairrapl on Aug 2, 2016
Packet pick up on 26 July 2016 from Ahmedabad and arrived at Gurgaon on 29th of July 2016 but same packet is helding in Gur4gaon office with the reason saying there is no delivery boy is available in gurgaon branch. It was informed by Mr. Gopal (cell no.7042297181). The documents are urgently required by our client at Gurgaon - ADM AGRO INDUSTRIES.

Please look into the matter and arrange for immediate delivery of the document.

Awaiting your reply...
Complaint comments  Read comments Complaint category Business & Finances

The Professional Couriers — 50 days are over, still by air parcel is not received

 kudva_ma on Jul 28, 2016
Booked a parcel containing valuable item from aart in stones, new delhi, on 18.06.2016 by air through professional courier.
. tracking no: del202587175. since then (even till today), their tracking shows that the parcel is under transit.
• contacted their office at hyderabad on 25/06.16, 27/06/16 and on 28/06/16. they read the tracking result only.
• sent mail to tpcincoming@gmai.com on28.06.2016. then sent mail to tpchyd.incoming@gmail.com on the same day.
• contacted their office at hyderabad on 29/06/16, mtz. maheswari informed that it has not reached. asked to...
Complaint comments  Read comments [1]Complaint category Products & Services

The Professional Couriers — Delay in delivering parcel and possibly loss of item

 Shahasan Noushad on Jul 22, 2016
Hi,

I am shahasan noushad from whitefield. I am expecting a parcel from mysore to bangalore with the tracking details - mys18716265. It was delivered in mahadevpura warehouse but till date they have not delivered it to me. The response has been terrible. I am afraid they have lost the parcel which is worth rs5000 which has rain jackets, beard trimmer etc.

They are not responding to any of my calls.

Thanks and regards,
Shahasan noushad...
Complaint comments  Read comments Complaint category Utility Services

The Professional Couriers — Complaining about distributor

 Taruni10 on Jul 20, 2016
Muzaffarnagar area delivery branch is so slow. Whenever a courier reaches the branch its not delivered until 10-15 days... If we try to contact the dealer he always makes an excuse that he is short of delivery boys. He even tries to bargain the distance and offers to receive courier on the nearest possible spot to his office instead of delivering it at the actual shipping address... Omg the service is terrible
The distributer is need to be checked...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Least concerned about customer satisfaction.

 Phani Vennela Nimmagadda on Jul 20, 2016
Parcel to be collected from their store
I had a really worst experience with the professional courier this time. I earlier used to send rakhis using this courier which used to reach as promised. But this time, I sent a parcel to Bangalore. I didn't take regular follow ups as i was confident that it will reach. But they broke my confidence. After 6 days I checked the status and found that the parcel was attempted for delivery and the door was locked. They didn't even bother to call up the receiver and didn't even bother to leave some note behind. So I called up the courier office on Thursday...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Consignment status

 Jyothirocks on Jul 16, 2016
We are not able to get proper consignment status from 2 days whether it reached destination or not. Awb no. Maa536666245 dt.14.07.2016 booked from chennai to hyderabad. We are in very urgent need of that parcel.

Parcel is of our machinery spares. Our machine is under break down due to this. We did not get the information about our consignment still now....
Complaint comments  Read comments Complaint category Postal & Delivery Services

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