EBS — Never reply, not received any call only

Address:A-2, Gulab Bagh, Nawada, Uttam Nagar, New Delgu
Website:www.innovpub.org

My EBS Merchant Account ID : 16618, we send many mail and call many times but never get any reply for any representative, want to close account, what is procedure for its.
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    A-2, Gulab Bagh, Nawada, Uttam Nagar, New Delgu
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