[Resolved]  Ecom Express — My parcel

Address:Ranchi, Jharkhand, 834002

I have ordered 2 items from cilory and 1item from snapdeal i am not getting my delivery i have tried calling several times but there is no response please help me out there is no calls from courier partner please resolve my problem. I have ordered many days ago and my order has been dispatched and its in ranchi hub so please attempt that delivery please
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Aug 6, 2021
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
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Dear Chishti,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal
Chishti's [Complaint's author] reply, Oct 22, 2016
Where i have to send tracking id
I bought HP laptop in Snapdeal.com on 21st oct, they shipped through Ecomexpress next day on 22nd Oct, The shipment from Bhiwandi, Maharastra to Karnataka. My shipment still in the Bhiwandi after 4 days (22, 23, 24, 25 of october). What are they doing, i bought hundreds of items online i never experienced like this, the huge delay in shipment.

Snapdeal.com Customer Care's response, Nov 2, 2016
Dear rakeshbelliappa,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Nov 10, 2016
Dear rakeshbelliappa,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
Dear Chishti,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
Dear Chishti,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

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