[Resolved] Ecom Express — non delivery of shipment | |||
tracking order number is[protected]. i had ordered from yepme.com and the order number is 10572754. shipment was supposed to be delivered on 12th oct. i have not yet received it and on tracking it online incomplete information are found. moreover on writing mails to customer care no reply have been received from ur side. same is with the customer care number, either the lines are busy or they are not able to hear us!!!. kindly resolve the issue at the earliest. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Ref : Waybill No[protected]
This is with reference to Captioned Shipment which is lying with your Dombivali office since
15/11/2014, till date I have not received the delivery and every day the status of the Shipment is
updated as "Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)".
I have placed this order on snapdeal on 05/11/2014, the expected delivery date was 17/11/2014, inspite
of calling on the call center number I did not receive the delivery of said shipment, today I spoke to
Vinita at your call center who told me that the shipment could not be delivered due to heavy backlog at
courier office. I was also advised to collect the shipment from the Courier office. the customer care
do not have office telephone number.
This is pathetic, If you can not able to deliver the shipment why do you mention the EXPECTED DELIVERY
DATE ? if there is backlog, to which shipment do you give preference to ?
I dont want any reply from your side, just ensure that the shipment is delivered to my home before it
is too late.
Consignee: Dhananjay M Dumbre Address: 1004/1A Balaji Garden Ayre Road Near Kopar Station Dombivli
(E) Pin 421201 | Cash On Delivery: Rs.0.00
Date, City Status
[protected] | 18:04:11, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 13:16:43, MUMBAI Shipment sent for Delivery
[protected] | 10:28:38, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 22:08:02, DELHI Shipment at DELHI HUB
[protected] | 19:29:27, DELHI Shipment at processing center DELHI
[protected] | 12:44:41, AMRITSAR Shipments connected from AMRITSAR Pickup Center to DELHI HUB
[protected] | 12:44:41, AMRITSAR Shipments arrives at Pickup center AMRITSAR
[protected] | 12:17:53, AMRITSAR Shipments details uploaded
This is with reference to Captioned Shipment which is lying with your Dombivali office since
15/11/2014, till date I have not received the delivery and every day the status of the Shipment is
updated as "Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)".
I have placed this order on snapdeal on 05/11/2014, the expected delivery date was 17/11/2014, inspite
of calling on the call center number I did not receive the delivery of said shipment, today I spoke to
Vinita at your call center who told me that the shipment could not be delivered due to heavy backlog at
courier office. I was also advised to collect the shipment from the Courier office. the customer care
do not have office telephone number.
This is pathetic, If you can not able to deliver the shipment why do you mention the EXPECTED DELIVERY
DATE ? if there is backlog, to which shipment do you give preference to ?
I dont want any reply from your side, just ensure that the shipment is delivered to my home before it
is too late.
Consignee: Dhananjay M Dumbre Address: 1004/1A Balaji Garden Ayre Road Near Kopar Station Dombivli
(E) Pin 421201 | Cash On Delivery: Rs.0.00
Date, City Status
[protected] | 18:04:11, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 13:16:43, MUMBAI Shipment sent for Delivery
[protected] | 10:28:38, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 22:08:02, DELHI Shipment at DELHI HUB
[protected] | 19:29:27, DELHI Shipment at processing center DELHI
[protected] | 12:44:41, AMRITSAR Shipments connected from AMRITSAR Pickup Center to DELHI HUB
[protected] | 12:44:41, AMRITSAR Shipments arrives at Pickup center AMRITSAR
[protected] | 12:17:53, AMRITSAR Shipments details uploaded
ECOM - same issue and I am not Alone
his is with reference to Captioned Shipment which is lying with your Navi Mumbai office since
31/12/2014, till date I have not received the delivery and every day the status of the Shipment is
updated as "Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)".
I have placed this order on snapdeal the expected delivery date was 31/12/2014, inspite
of calling on the call center number I did not receive the delivery of said shipment, today I spoke to
Vinita at your call center who told me that the shipment could not be delivered due to heavy backlog at
courier office. I was also advised to collect the shipment from the Courier office. the customer care
do not have office telephone number.
This is pathetic, If you can not able to deliver the shipment why do you mention the EXPECTED DELIVERY
DATE ? if there is backlog, to which shipment do you give preference to ?
I dont want any reply from your side, just ensure that the shipment is delivered to my home before it
is too late.
Consignee: Nirbhay Goel Address: 3/2 Bridgeview Society Sector 10 Airoli Navi Mumbai - 400708 Maharashtra Mobile: [protected] | Cash On Delivery: Rs.385.00
Date, City Status
[protected] | 18:28:20, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 09:50:07, MUMBAI Shipment sent for Delivery
[protected] | 19:23:54, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 10:13:04, MUMBAI Shipment sent for Delivery
[protected] | 10:12:10, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 10:06:23, MUMBAI Shipment sent for Delivery
[protected] | 20:11:42, MUMBAI Undelivered (Reason Code : 223 - Address Incomplete)
[protected] | 15:23:37, MUMBAI Shipment sent for Delivery
[protected] | 14:42:18, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 16:02:15, GURGAON Shipments connected from GURGAON Pickup Center to DELHI HUB
[protected] | 15:55:19, GURGAON Shipments arrives at Pickup center GURGAON
[protected] | 13:59:33, GURGAON Shipments details uploaded
Air Waybill No :[protected] Order No :PI[protected]
his is with reference to Captioned Shipment which is lying with your Navi Mumbai office since
31/12/2014, till date I have not received the delivery and every day the status of the Shipment is
updated as "Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)".
I have placed this order on snapdeal the expected delivery date was 31/12/2014, inspite
of calling on the call center number I did not receive the delivery of said shipment, today I spoke to
Vinita at your call center who told me that the shipment could not be delivered due to heavy backlog at
courier office. I was also advised to collect the shipment from the Courier office. the customer care
do not have office telephone number.
This is pathetic, If you can not able to deliver the shipment why do you mention the EXPECTED DELIVERY
DATE ? if there is backlog, to which shipment do you give preference to ?
I dont want any reply from your side, just ensure that the shipment is delivered to my home before it
is too late.
Consignee: Nirbhay Goel Address: 3/2 Bridgeview Society Sector 10 Airoli Navi Mumbai - 400708 Maharashtra Mobile: [protected] | Cash On Delivery: Rs.385.00
Date, City Status
[protected] | 18:28:20, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 09:50:07, MUMBAI Shipment sent for Delivery
[protected] | 19:23:54, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 10:13:04, MUMBAI Shipment sent for Delivery
[protected] | 10:12:10, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 10:06:23, MUMBAI Shipment sent for Delivery
[protected] | 20:11:42, MUMBAI Undelivered (Reason Code : 223 - Address Incomplete)
[protected] | 15:23:37, MUMBAI Shipment sent for Delivery
[protected] | 14:42:18, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 16:02:15, GURGAON Shipments connected from GURGAON Pickup Center to DELHI HUB
[protected] | 15:55:19, GURGAON Shipments arrives at Pickup center GURGAON
[protected] | 13:59:33, GURGAON Shipments details uploaded
Air Waybill No :[protected] Order No :PI[protected]
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15/11/2014, till date I have not received the delivery and every day the status of the Shipment is
updated as "Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)".
I have placed this order on snapdeal on 05/11/2014, the expected delivery date was 17/11/2014, inspite
of calling on the call center number I did not receive the delivery of said shipment, today I spoke to
Vinita at your call center who told me that the shipment could not be delivered due to heavy backlog at
courier office. I was also advised to collect the shipment from the Courier office. the customer care
do not have office telephone number.
This is pathetic, If you can not able to deliver the shipment why do you mention the EXPECTED DELIVERY
DATE ? if there is backlog, to which shipment do you give preference to ?
I dont want any reply from your side, just ensure that the shipment is delivered to my home before it
is too late.
Consignee: Dhananjay M Dumbre Address: 1004/1A Balaji Garden Ayre Road Near Kopar Station Dombivli
(E) Pin 421201 | Cash On Delivery: Rs.0.00
Date, City Status
[protected] | 18:04:11, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 13:16:43, MUMBAI Shipment sent for Delivery
[protected] | 10:28:38, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 22:08:02, DELHI Shipment at DELHI HUB
[protected] | 19:29:27, DELHI Shipment at processing center DELHI
[protected] | 12:44:41, AMRITSAR Shipments connected from AMRITSAR Pickup Center to DELHI HUB
[protected] | 12:44:41, AMRITSAR Shipments arrives at Pickup center AMRITSAR
[protected] | 12:17:53, AMRITSAR Shipments details uploaded