Why is “edelweiss finance” not following rbi guidelines :-
Date 15th july 2020
I have even opted for moratorium approx. 2 months before only. But then too why your bully guys keep calling from different numbers and keep abusing me. Mr ravsaheb anuse abused me today in afternoon 12:00 pm and 12:15 pm. He had also threatened me yesterday at same time. The contact numbers he used were “[protected]” and “[protected]”.
After i raised my concern on email, with “vishal. [protected]@edelweissfin.com” keeping in “cc” to “ravsaheb. [protected]@edelweissfin.com”, i got a call from sr. Person “mr vishal”[protected] who told me to pay the emi. After i explained him the detail that i have opted for moratorium, which i had explained on email as well, he told that you have to pay one emi as we don’t have money and alongwith that also have pressure. He said that, i can give you offer of "20% - emergency-credit-line-guarantee-scheme". Now they are offering me new scheme which is already given by most of the banks and nbfc to their customers. And in reference to moratorium he told, its just till august month till which rbi has said, after that you’ll have to pay, so better pay now. He said, we’ll send you an email with details of how to move further.
As i denied for the new offer, which is quite obvious noone will go with such financial provider who will talk as if they are doing favor to their customer.
And the matter did’nt stop here, within 20 minutes someone ("pratik waghela [protected]") knocked the door of my residence. He told, i have came from bank for emi collection. I rejected him for any payment and explained that i already spoke to mr vishal. He told that vishal sir’ is not picking phone and mr. Anuse is telling him to collect money from me and don’t move from my residence door until don’t collect money, after explaining a lot to mr pratik that please leave from here, he left quietly but after 15 minutes i saw him standing on my society gate with his scooter and telling from there that pay the money.
It's exactly like “bhaigiri” has been started by edelweiss. They take all post dated cheque for each month but now they are not depositing it, as they know that they will be in big trouble since rbi has set rules in lockdown for moratorium.
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