Efello.com — Order never recieved and nor did got refunded

Address:

New Delhi, Delhi

So disappointed in Effelo.com. When I did not receive my order for a month I started calling and they said there was a problem with their production department so it took long but it was already shipped. So at that time they did not process cancellation. Never provided me tracking number and for long time kept saying your order is in transit. Once you get it, send it back and we will process refund. That never happened and they never refunded my $250.