[Resolved]  Electrolux — AC HAS INNUMERABLE ISSUES

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Mumbai City, Maharashtra

Hi, I had bought an ELECTROLUX AC in Jan 2012. Its model no. Is SW33 I somehow feel its been our worst experience in the electronics range that we have purchased till date. In tge first month itself we hsd cooling issues and when we called the electrolux guy he said that the gas was over. I do not understand how is that possible incase of a new AC. Then there was an ice forming problem 4 to 5 times in the next few months. Post that there was a clogging in its pipe which led to dirty water coming into our room. Then again we faced tge uce forming problem. Last time when I complained for the cooling problem the guy said it need cleajing. He clwaned and lett and in 1 week again the AC was back to its bsd behavior. Another guy came to clean itt abd said that the earlier guy had done a job. Ehat does this mean . Electrolux servicing team not doing a good job. Ans ever single time we end up spenfing a mininum if INR 450, cannit skeep peacefully for at least 2 nights and get our house into a mess during every servicing. I hope yiu will appreciate that spending so much every single time n yet coming back to square 1 every time is not why we buy these expensive products. Today why am I writing to you guys is because there is a nww problem m faced with. The AC is showing an F2 error and again there is no cooling and on complaining I gave been told that the guy will come on Monday. Wgat di we do till then? We are electronic fanatics and have every possible items small or big tgsrs required in a home. I have 5 ACs in my house. But the only one giving me a problem is the one which is my newest purchase. The ELECTROLUX I am sorry to say but I will never buy or recommend your product to anyone I care about. Nidhi Sheth