Electrolux — Cheating on charge + fake inspecting | |||||
I bought a microwave from the renowned company ELECTROLUX I used very less and the microwave is still new, but suddenly, the microwave stopped working .I called the service center, therefore, 1 person came and examined and said transformer was not working.He couldn't repair it at that time because he didn't had the sufficient parts at that moment. Well, done he went and then two more persons came . Now begins the story, they are now saying that the rectifier i.e the diode was not okay, it needed to be changed. You see, two times two people coming and saying different defects from the same company for the same product. Okay, helpless had to do it.i paid for all.Think should share SERVICE CHARGE taken Rs 450. and net money for parts and all taken was Rs 900 to me. THE VERY FIRST POINT on talking to the call center, rural service charge was Rs 400 and urban i.e city, town charge is Rs 300.now i live in the main locality of a town i.e Kharagpur. Money taken from me was more than rural as well as more than urban i.e Rs 450 plus the parts charge. SECONDLY, two times two recordings diode and transformer, which one to believe or say they are cheating???? the diode or the rectifier was such a small object and the price was Rs 450 if i leave the charge Rs 450 for fake service.(think so ). Was this information helpful? | |||||
Electrolux India customer support has been notified about the posted complaint. | |||||
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