I registered my complaint to ROHINI SERVICE CENTRE taking its contact number from the internet. My complaint was of foul smell in all the items kept in the fridge. The complaint was attended on 25/05/2014 by a mechanic named H M KHAN (M;[protected] ).He diagnosed the problem to be of the TIMER and changed the same and charged 1500/= (reciept enclosed ) .
The fridge cooling became nil and when contacted he send another man named SONU (M;[protected]) who refilled the gas and charged Rs 2000/= for the same. But still the fridge didnt work. Then started our real torture as the Delhi temperature was souring 45 to 47 degrees and our fridge was not working at all.these mechanics were not picking our phone calls and the service centre tried to make us communicate with Mr Khan who visited us and gave me a option of buying my fridge for 4000/=
Now i am left with no option but to take help of consumer complaint forum to get justice.The guilty should be penalised so that they may not continue their loot in future.I request that my rights as a consumer may be safeguard and the guilty may be penalised for non performance and cheating.
Ashok Dixit
Flat No-07, Patel Apartment Sector-13, Rohini, Delhi, 110085
Mobile number - [protected] . [protected], [protected]
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